ftp server not uploading in binary

[louisg1]

hello i have latest release of cpanel whm installed and my ftp server which is pure ftp is not uploading in binary this is a problem because of some software i can't install because the file encodings are wrong. any ideas on how to fix?

 

[louisg1]

found out it isn't just ftp its the entire account that messed up anything i upload even if i force binary it winds up being acsii what could be causing this?

 

[cPanelDon]

What FTP client software is being used?

I recommend trying different FTP client applications to rule-out possible issues in the FTP client.

I would also double check to ensure the source files are not already corrupted. Alternatives to FTP may include SFTP (using the SSH protocol), cPanel Web Disk (using WebDAV over HTTP or HTTPS), cPanel File Manager, or cPanel Legacy File Manager; once the upload is completed I recommend attempting to extract the archive via cPanel File Manager. Please note that SFTP does not require full SSH access.

Here are a few SFTP clients that I may consider:
FileZilla, for Linux, Mac, and Windows
Cyberduck, for Mac
WinSCP, for Windows