Millar

Active Member
Dec 23, 2006
29
0
151
Cannot connect to ftpserver and when I click restart in WHM it says that it is failing. How can I fix the problem?
 

AndyReed

Well-Known Member
PartnerNOC
May 29, 2004
2,221
4
193
Minneapolis, MN
Cannot connect to ftpserver and when I click restart in WHM it says that it is failing. How can I fix the problem?
Check the log file /var/log/messages for errors. You can always re-install Pure-FTP by running this command:
/scripts/ftpup --force
 

Millar

Active Member
Dec 23, 2006
29
0
151
Check the log file /var/log/messages for errors. You can always re-install Pure-FTP by running this command:
/scripts/ftpup --force
Did that and at the end of installation, same error...

Waiting for ftpserver to restart..............finished.


ftpserver has failed, please contact the sysadmin.
Waiting for ftpserver to restart..............finished.


ftpserver has failed, please contact the sysadmin.
Install Complete
Error logs say this:
Dec 27 11:08:12 xmillar pure-ftpd: ([email protected]?) [ERROR] Sorry, but that file doesn't exist: [/etc/ssl/private/pure-ftpd.pem]
 

anushkumar

Well-Known Member
May 14, 2005
57
1
158
cPanel Access Level
Root Administrator
Hello Millar,

Did you try to switch to pure-ftpd through WHM? GOTO-- >> FTP configuration -->> switch to current FTP server to the other one.

Also, if that didnt work,

You should try changing the cpanel version from stable to release in your /etc/cpupdate.conf
and run /scripts/upcp --force and then try to switch the FTP server.

That should do the trick.

Anush Kumar