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FTP sub accounts Login Failure

Discussion in 'General Discussion' started by mvital, Mar 13, 2004.

  1. mvital

    mvital Well-Known Member

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    Hi

    The issue I describe in here is due to the fact that it stoped working for me, since a week ago (more or less).

    Have found some info about this issue on the foruns, but since none of them worked I'm posting this new thread.

    When I create sub-accounts in FTP, they are not recognized when trying to login.

    Also, existing account no longer work.

    Tried with pure and pro ftp.

    Info used on trying to connect:

    host: domain.com
    user: username@domain.com
    pass: userpass

    host: domain.com
    user: username
    pass: userpass

    None of the above worked.

    Using WHM 9.1.0 cPanel 9.1.0-R72.
     
  2. BrightAdmin

    BrightAdmin Well-Known Member

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    Hi Mvital,

    Have you tested with Anonymous users?. This seems to be a problem with your FTP server, check the configuration files and try to login. If nothing helps, re-install your FTP server and try it again.

    Regards,

    Bright:)
     
  3. mvital

    mvital Well-Known Member

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    i tried to login with anonymous and it works ... :D

    when i try with some users that i add a have following error:

    331 User user@mydomain.com OK. Password required
    PASS (hidden)
    530 Authentication failed, sorry
    Cannot login waiting to retry (30s)...

    :confused:


    the password is correct everthing is correct, just cant login !!
    :(

    how can i do that ??? help needed !!!

    thz
     
  4. CoNfOuNd

    CoNfOuNd Member

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    Where the domains copied over from a non-Cpanel server?
     
  5. mvital

    mvital Well-Known Member

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    no, i create a new account ( a test account ) and still not working ... its very strange .. i try several ways and still dont working ...


    can someone help me to correct this issue ???
     
  6. CoNfOuNd

    CoNfOuNd Member

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    Look in /etc/proftpd
    Check the file for that domain is as it should be?
     
  7. mvital

    mvital Well-Known Member

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    i think so ... everthing is like should be !:rolleyes:

    What should i really look for ???
     
  8. noc32

    noc32 Member

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    I solved this by logging under WHM and issuing a password modification for that account. for me it worked.
     
  9. GuiPos

    GuiPos Well-Known Member

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