Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

FTP super slow for one user

Discussion in 'General Discussion' started by czerdrill, Mar 2, 2011.

  1. czerdrill

    czerdrill Well-Known Member

    Feb 18, 2011
    Likes Received:
    Trophy Points:
    We do backups to our home directory and then download them locally through FTP. For one of the people that downloads the speed is fast, between 700Kb and 1Mb/sec. For another user, the speed is like 100Kb/s, and extremely slow. Is there a reason for the discrepancy? The site itself loads fast for both users, and they are able to FTP from other sites at good speeds. They are not trying to download simultaneously either.
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Oct 2, 2010
    Likes Received:
    Trophy Points:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    If the users are at different locations, the download speed might be throttled for the second user by their ISP. Has this user tried at different locations with different ISPs and had the same results of slow download speeds?

    It seems people oftentimes forget that the server's connection and network speeds aren't the only limiting factors for connection times, upload and download speeds. The routing to the server (including the distance to the server per the number of routers), the user's computer, firewalls along the way (on the local computer, the server or the datacenter), and most definitely the user's own ISP can limit or restrict the speed for uploads or downloads.

    Otherwise, maybe that user might want to try a different FTP client. If they are not using FileZilla, it might be a good choice to test with that FTP client instead:

    FileZilla - The free FTP solution
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice