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FTP super slow for one user

Discussion in 'General Discussion' started by czerdrill, Mar 2, 2011.

  1. czerdrill

    czerdrill Well-Known Member

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    We do backups to our home directory and then download them locally through FTP. For one of the people that downloads the speed is fast, between 700Kb and 1Mb/sec. For another user, the speed is like 100Kb/s, and extremely slow. Is there a reason for the discrepancy? The site itself loads fast for both users, and they are able to FTP from other sites at good speeds. They are not trying to download simultaneously either.
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    If the users are at different locations, the download speed might be throttled for the second user by their ISP. Has this user tried at different locations with different ISPs and had the same results of slow download speeds?

    It seems people oftentimes forget that the server's connection and network speeds aren't the only limiting factors for connection times, upload and download speeds. The routing to the server (including the distance to the server per the number of routers), the user's computer, firewalls along the way (on the local computer, the server or the datacenter), and most definitely the user's own ISP can limit or restrict the speed for uploads or downloads.

    Otherwise, maybe that user might want to try a different FTP client. If they are not using FileZilla, it might be a good choice to test with that FTP client instead:

    FileZilla - The free FTP solution
     
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