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ftp times out after about 15 minutes

Discussion in 'General Discussion' started by WebHostPro, Mar 9, 2006.

  1. WebHostPro

    WebHostPro Well-Known Member
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    We have a customer that says there ftp program stops working after about 15 minutes and they have to start it over. They have used several programs and it's the same for all.

    Is there is a tweak in pure-ftp that can open up full access to his i.p.?

    Thanks,
     
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  2. sawbuck

    sawbuck Well-Known Member

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    There is a max idle time setting in /etc/pure-ftpd.conf that by default is 15 minutes.

    Not aware of an option to config it by IP though.

    Most ftp programs should have an option to keep alive the connection.
     
    #2 sawbuck, Mar 9, 2006
    Last edited: Mar 9, 2006
  3. WebHostPro

    WebHostPro Well-Known Member
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    Thanks, I changed that and the customer seems to be fine now. :)
     
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  4. Trigger

    Trigger Well-Known Member

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    The reason for the time out is to free up resources on the server if the link is not being used, it's not a good idea to make the timeout too long.

    The pro (Paid) versions of most FTP programs will login again if the session times out so this should not be a big problem.
     
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