FTP usernames (@domain.com really needed.. this is nuts..)
I did a search and noticed many similar threads, but not a definitive answer, and still no reference to firm documentation on this issue.
I started hosting with HFW back in January, and set up 3 add-on domains.
I dutifully sent the username/password to Dave (who manages one of the ad-on domains) as addon_domain-com/pwd.
Which he used, and I used without problem.
I just got back from being out of town and had an email from him saying the username/password NO LONGER worked.
It seems something now is forcing us to use [email protected] as the login, which is all well and good except that in our case this is ~42 characters long and causes ncftp (the best unix command-line ftp?) to choke and the login fails as the xmitteed username appears to lose part of the .com at the end.
I've since been experimenting and am finding that ANY ftp acct except the main acct is requiring this.. add-on domains, sub-domains, even additional ftps for the main acct.
I am puzzled b/c
a) as I say, we had it working for ~1.5 months just as "username" (by 2 two ppl from 2 different IPs... since ncftp only saves bookmarks for successful connections, this is the only way I could have a bookmark, and I do
b) where in Gods green earth is this doucmented? I see no mention of this in the Cpanel documents, and it is NOT mentioned when an ftp acct is created.
So what's the scoop on this? HFW refuses to address either of these points for me.
Mike
I did a search and noticed many similar threads, but not a definitive answer, and still no reference to firm documentation on this issue.
I started hosting with HFW back in January, and set up 3 add-on domains.
I dutifully sent the username/password to Dave (who manages one of the ad-on domains) as addon_domain-com/pwd.
Which he used, and I used without problem.
I just got back from being out of town and had an email from him saying the username/password NO LONGER worked.
It seems something now is forcing us to use [email protected] as the login, which is all well and good except that in our case this is ~42 characters long and causes ncftp (the best unix command-line ftp?) to choke and the login fails as the xmitteed username appears to lose part of the .com at the end.
I've since been experimenting and am finding that ANY ftp acct except the main acct is requiring this.. add-on domains, sub-domains, even additional ftps for the main acct.
I am puzzled b/c
a) as I say, we had it working for ~1.5 months just as "username" (by 2 two ppl from 2 different IPs... since ncftp only saves bookmarks for successful connections, this is the only way I could have a bookmark, and I do
b) where in Gods green earth is this doucmented? I see no mention of this in the Cpanel documents, and it is NOT mentioned when an ftp acct is created.
So what's the scoop on this? HFW refuses to address either of these points for me.
Mike
Last edited:
