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Ftp

Discussion in 'General Discussion' started by B12Org, Aug 19, 2003.

  1. B12Org

    B12Org Well-Known Member

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    My main account users can use their ftp accounts just fine, but when they try to create sub accounts, they can not log in at all. How can I fix this, and what is the problem?

    I also get this screen when restarting ftp server in ssh

    root@server1 [/]# /scripts/restartsrv proftpd

    Waiting for ftpserver to restart..............finished.

    pure-ftpd dead but subsys locked

    whats that mean? And how can I fix it?

    cPanel.net Support Ticket Number:
     
  2. B12Org

    B12Org Well-Known Member

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    Any one got a solution for this?
     
  3. cortices

    cortices Well-Known Member

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    Usually the problem is the virtual host clauses in your proftpd.conf. I'm not sure why cPanel puts them there in the first place as the FTP protocol has no way of letting the server know which domain they are connecting to.

    So just go through and delete any of the virtual host clauses for anyone on a shared IP. Any dedicated IP customers should have their own virtual host, but no shared customers should. The problem is that the AuthUserFile directive in the shared virtual host clauses is getting in the way. That should solve the problem.
     
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