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Ftp

Discussion in 'General Discussion' started by jonx, Sep 22, 2003.

  1. jonx

    jonx Member

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    I'm currently having an issue with sub FTP accounts. Any user on my box using the following example details receives a login incorrect error.

    Host: ftp.domain.com
    User: user@domain.com
    Password: mypassword

    Every single sub FTP account for a domain is having these errors. Anyone know of a fix?

    Thanks in advance.

    cPanel.net Support Ticket Number:
     
  2. Richard C

    Richard C Registered

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    FTP access in general

    We have found the CP FTP access a little strange but we finally got it to work. We have clients uploading MPEG's for PBS and we had to do it via FTP accounts.

    1. You must have your own IP. Shared servers wont access the ftp accounts system or better said the system wont accept shared IP systems.

    2. the syntax is what's strange, following is the note we published to our clients.

    ftp://name@myurl.com:pasword@myurl.com

    Where ftp:// indicates that we are accessing via FTP protocol and the NAME is the full name of the ftp account (name%40myurl.com sort of like an email account that requires the full email address), the : separates the name of the account from the PASSWORD and the @myurl.com defines the actual URL of the site where the @ is the traditional separator.

    Obviously we all know that %40 is an @ but some versions of internet explorer refuse to accept two @'s in the command line so in the format shown it works with all systems. The explorer converts the %40 to an @ and proceeds to access the FTP file.
    Hope this helps.

    cPanel.net Support Ticket Number:
     
  3. Jemshi

    Jemshi Well-Known Member

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    for a domain on shared IP, use the following

    ftp.domain.com
    user@domain.com
    password

    for dedicated IP, use the following.

    ftp.domain.com
    user
    password

    cPanel.net Support Ticket Number:
     
  4. bouncer

    bouncer Member

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    :) Hi there,

    We have found that the only way our shared hosting clients using IE can login to there sub ftp accounts is to do the following:

    First the login and the directory must be the same.

    Example:

    Login: test
    Directory: /home/user/public_html/test

    Assuming the account is test@domain.com and password is pass

    Type ftp://test@domain.com in the browser search bar

    when the automatic login window appears close it (don't use it to login)

    Then go to File click on Login As

    Then type in your full username
    tes@domain.com
    and the password pass, click login and
    you should be able to gain access.

    If you are unable to gain access click on Login As again and you should now be in.

    Now I am not saying this will work for everybody only that it works for us and if you want to try it you're more than welcome. :)

    cPanel.net Support Ticket Number:
     
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