FTPquota problem after upgrade Cpanel

[Alain Leonard]

Hello,

After upgrade cpanel (WHM 10.8.0 cPanel 10.9.0-R47 CentOS 4.4 i686 - WHM X v3.1.0 ), the ftp quota user do not appear any more.

In Cpanel FTP account page (no anonymous) i have :

FTP Disk Usage/Quotas
No Ftp Accounts have a quota set.

But one user have a quota

In /home/user/public_html/ftp_user/ i don't have .ftpquota file, but in /home/user/etc/ftpquota is correct.

For exemple, 100 Mo of quota for one user and it can download 150 Mo or more

fixquota, fixeverything or other don't fix that.

Before the upgrade, this quota functioned.

Quota for email account is ok


anyone help me please ?

 

[FC5_Slut]

Same Issue, have also been introduced to missing an FTP account entirely on top of re-adding and not having use of it's quota bar.

 

[FC5_Slut]

http://bugzilla.cpanel.net/show_bug.cgi?id=4726

 

[louisg1]

i am also having this problem

 

[AlexAT]

10 days since that ticket created and R47 already changed to R57 but that bug still not even reviewed by cPanel stuff (even if there are internal support tickets).

Interesting how we can point their attention more to it?