raamee

Active Member
Mar 18, 2011
42
0
56
Hi,

I am unable to login to my FTP server.

My settings are:

TLS Encryption Support : optional
Broken Clients Compatibility: yes

I have installed the certificate from commerical CA and enabled the certificate for services such as mail, FTP, etc.

Now, when I connect to my FTPS server, I get the below log in Filezilla:

Status: Connecting to ftp.domain.com:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 7 of 100 allowed.
Response: 220-Local time is now 22:03. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220 You will be disconnected after 15 minutes of inactivity.
Command: AUTH TLS
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

So it just ends here. I am not getting SSL certficate displayed in my Filezilla. I guess thats the reason it just times out after command: AUTH TLS.

Any idea how to fix?

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

Feel free to open a support ticket using the link in my signature so we can take a closer look.

Thank you.