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ftpserver has failed, please contact the sysadmin.

Discussion in 'General Discussion' started by imas, Sep 14, 2006.

  1. imas

    imas Registered

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    Hi,

    I'm using Fedora Core five with cpanel. I coudn't start ftp server. Need help....

    each time restart same message

    "ftpserver has failed, please contact the sysadmin"
     
  2. inamdar

    inamdar Registered

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    same problem

    hi just recently purchased new server 2 days back facing same problem
    tried every possile thing, LT support has filed ticket with cpanel , hope they reply quick

    if anybody gets a solution please post , if i get then i'll keep em posted

    regards
    islam inamdar
    inamdarinfotech.com
     
  3. ramprage

    ramprage Well-Known Member

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    Have you tried doing so by shell and checking the logs?
     
  4. soisix

    soisix Member

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    I have had the same and similar issues plus others - I am seriously regretting going for FC5 now as it is not fully supported - would have expected LT to advise on this and recommend against it :(

    Seems I am stuck with it NOW

    If anyone ever manages to get this and all the other broken stuff wokring on FC5 I would be appreciative - thanks
     
  5. AndyReed

    AndyReed Well-Known Member
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    Did you check the log file /var/log/messages? This error message won't help in troubleshooting the problem.
     
  6. hjnet1

    hjnet1 Registered

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    I'm having pretty much the same problem, my messages file says that the file /etc/ssl/private/pure-ftpd.pem is missing.

    I've also tired to switch to proftpd in WHM, but somehow WHM tries to download the package from a location that doesn't exist anymore (http://diff.cpanel.net/ftpinstall/proftpd/fedora/5/proftpd-1.2.10tls-9_linuxprivs_newinit.i386.rpm)
     
  7. hjnet1

    hjnet1 Registered

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  8. taxpayer2004

    taxpayer2004 Registered

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    I am having a similar kind of problem, checking my /var/log/messages I found this in the log:

    Dec 15 20:34:00 ip-208-109-17-81 pure-config.pl: Running: /usr/sbin/pure-ftpd -O clf:/var/log/xferlog -lextauth:/var/run/ftpd.sock --daemonize -A -c50 -B -C8 -D -fftp -H -I15 -lextauth:/var/run/ftpd.sock -L2000:8 -m4 -s -U133:022 -u100 -Oxferlog:/usr/local/apache/domlogs/ftpxferlog -k99 -Z -Y1
    Dec 15 20:34:00 ip-208-109-17-81 pure-config.pl: cannot exec /usr/sbin/pure-ftpd: No such file or directory at /usr/sbin/pure-config.pl line 123.
    Dec 15 20:34:00 ip-208-109-17-81 pure-ftpd: pure-config.pl startup failed

    I get the same thing that was mentioned above, but my log reads as this. I tried the http://forums.cpanel.net/showthread.php?t=59820&highlight=Fedora at first in hopes to see it work as it did for hjnet1, but it still gives the same failed result. :confused: What could I do to be able to fix this? Has anyone else experienced this before? :(

    the pure-config.pl it mentions IS there, but when I open it, it is blank...:confused:
     
  9. AndyReed

    AndyReed Well-Known Member
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    This error message is self-explanatory. Now, do the following
    /scripts/ftpup --force
    chmod 755 /usr/sbin/pure-config.pl
    /usr/sbin/pure-config.pl /etc/pure-ftpd.conf

    This is a simple Perl script that will run /usr/local/sbin/pure-ftpd with the right options, according to the configuration file. Did you do cpanelkenneth suggestion? If that doesn't work, you can seek professional help.
     
  10. mark1hos

    mark1hos Active Member

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    Whilst I have now managed to get FTP to restart after doing what was said to do, when now trying to log into an account it says:

    It just hangs on 'opening data connection to IP' and then says disconnected remote user did'nt respond.

    Any help would be appreciated.
     
  11. nvez

    nvez Active Member
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    Do you have any firewall's setup?
     
  12. mark1hos

    mark1hos Active Member

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    Yes, APF firewall.
     
  13. mark1hos

    mark1hos Active Member

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    Really need help on this one as we cannot fix it.
     
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