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Full account restore

Discussion in 'General Discussion' started by nwhnetworks, Sep 30, 2007.

  1. nwhnetworks

    nwhnetworks Registered

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    I am one of the owners of a hosting company and a user wants us to do a full account restore from a backup file he gave us but I can't find where to use it as it says only Administrators can restore fro them but I'm logged in using WHM an viewing his cPanel but still can't do it. Can you please tell me how.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    WHM > Backups section on left menu > Restore a Full Backup/cpmove file
     
  3. nwhnetworks

    nwhnetworks Registered

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    I can't see it, Also we are a standard reseller.
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You need root access to use that functionality.
     
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