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Full Back up Problem (Disk quota Error)

Discussion in 'Data Protection' started by Ngai Tat Ngan, Mar 27, 2015.

  1. Ngai Tat Ngan

    Ngai Tat Ngan Registered

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    Im a website owner, and i want to have a Full Back Up of my website (around 70 GB for all my email data). I know there is no sufficient disk quota for a full back up, and thats why Im asking web hosting to increase a certain amount of space to me.

    However, before requesting the space, I want to know if there any other problems i might face when i do a full backup? Could I do a full back up after i got enough disk quota?

    Thank you very much!

    Here is the log when I do a full back up in cpanel:
    Code:
    --------------------------------------------------------
    pkgacct started.
    pkgacct version 10 - user : kelhk - tarball: 1 - target mysql : default - split: 0 - incremental: 0 - homedir: 1 - archive version: 3 - running with uid 0
    pkgacct working dir : /home/backup-3.27.2015_11-52-34_kelhk
    Copying Reseller Config...Done
    Copying Suspension Info (if needed)...Done
    Copying SSL Certificates, CSRS, and Keys.....domain.com.crt....domain.com.key..Done
    Copying Domain Keys....Done
    Copying Counter Data....Done
    Copying Bandwidth Data......k
    [snipped by Infopro]
    
    .........
    /bin/gtar: Unexpected EOF in archive
    /bin/gtar: Error is not recoverable: exiting now
    Done
    Entering timeout safety mode
    Determining mysql dbs......mysql version: 5.1......mysqldump version: 5.1...Saving mysql privs...Done
    ...Done
    Storing mysql dbs............
    kelhk_wp(0 bytes) horde.turba_objects(0 bytes) horde.horde_prefs(0 bytes) horde.kronolith_events(0 bytes) horde.kronolith_storage(0 bytes) horde.mnemo_memos(0 bytes) horde.nag_tasks(0 bytes) roundcube.users,roundcube.identities,roundcube.contacts,roundcube.contactgroups(0 bytes) roundcube.contactgroupmembers(0 bytes) ...Done
    Copying cpuser file.......Done
    Copying crontab file.......Done
    Copying quota info.......Done
    Storing Subdomains....
    Done
    Storing Parked Domains....
    Done
    Storing Addon Domains....
    Done
    Storing ssl domain......Done
    Copying password.......Done
    Copying shell.......Done
    Creating Archive ....
    gzip: stdout: Disk quota exceeded
    
    ERROR: tar of backup archive returned error 13
    Done
    pkgacctfile is: /home/kelhk/backup-3.27.2015_11-52-34_kelhk.tar.gz
    md5sum is: d41d8cd98f00b204e9800998ecf8427e
    
    size is: 0
    
    homesize is: 84751269888
    
     
    #1 Ngai Tat Ngan, Mar 27, 2015
    Last edited by a moderator: Mar 29, 2015
  2. 24x7ss

    24x7ss Well-Known Member

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    Twitter:
    While generating the backup server is taking load also as per the error message there is some quota issue with that account. Check the quota settings of that particular user.

    Also, can you let me know the size of the account you are trying to backup ?
     
  3. Ngai Tat Ngan

    Ngai Tat Ngan Registered

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    There are around 70GB i need to backup.

    Is that mean if I extend the quota, i will therefore successfully backup my account?
     
  4. Sys Admin

    Sys Admin Well-Known Member

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    Yes, You should be able to generate and store backups smoothly once you have sufficient space available.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The backup can complete with additional quota, but note that 70G is a high amount of space for a single account. You may want to check with your hosting provider and verify if it's acceptable to backup the account.

    Thank you.
     
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