Apr 13, 2015
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Westlake Village, CA
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Root Administrator
Help me, please. I just did an OS Reload due to CentOS 6 being EOL on November 30, and prior to doing this I did a full backup using WHM Backup Configuration, and setting up a scheduled backup for all users and databases. That backup went to a connected drive that was mounted at /home2 and finished successfully.

However, after the OS Reload to CentOS 7 I attempted to go to 'Restore a Full Backup/cpmove File' but NO USERS are found to backup from. I see the backup folder structure in tact in /home2 folder for all users on the server that I want to restore.

What now? I'm following this guide: example.com:2087/cpsess9661297203/scripts5/quickrestorecpmovefile

Under "transfer method", 'Restore with Username' says "None. No matching files were found".
 
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cPanelMichael

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