The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Full Backup Problem

Discussion in 'Data Protection' started by NickNeeck, Nov 19, 2007.

  1. NickNeeck

    NickNeeck Registered

    Joined:
    Nov 1, 2007
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    ok this is the issue, i got a hosting and i decided to move to a new and faster one, then i created a full back up, wich allows you to tranfer to another hosting easyli, the issue is that when i gaved the full backup to my new hosting provider, he says that he is having problems restoring it and errors and dont know what else, so i dont wanna go out and look for a new hosting, i mean, im looking the way to restore my fullbackup and getting partial backups that i can restore manually in my cpanel, someone can help me plz?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    In your old hosting account you should be able to download a home directory backup, database backups and email filters and forwarders backups. Then on your new hosting, you should be able to upload these backups.

    All of this is done via the Backups section of the cPanel interface.
     
  3. NickNeeck

    NickNeeck Registered

    Joined:
    Nov 1, 2007
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    yes, i know, but the problem is that database is on a advanced point and i can only use now the fullbackup i generated on 27-oct, i didnt knew the correct way to generate backups, now im looking the way to restore that full back up and getting that home backup and mysql backups

    if i give you my full backup could you generate that home directory backup, database backups and email filters and forwarders backups for me plz?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,451
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    How large is this account? Database? Files?
    What errors is the new host having when he attempts to restore it?
    Have you tried doing just a database backup on its own via your cpanel and a home directory separately?

    I would take note of the forwarders and filters you use but not worry too awful much about those. You need the sites files and the database(s) more.
     
  5. gtgeorge

    gtgeorge Well-Known Member

    Joined:
    Feb 28, 2007
    Messages:
    86
    Likes Received:
    0
    Trophy Points:
    6
    You can extract it locally too and just upload what you need? I have done this before in a pinch.
     
  6. NickNeeck

    NickNeeck Registered

    Joined:
    Nov 1, 2007
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    the fullbackup is 49mb :D someone get me the home directory backup and mysql db backups so i can restore it directly? i can give you acces to the ftp so you can help me easily uploading there ;:D
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,451
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You should be very careful who you give access to your site or server to. Just adding a word of caution here...
     
Loading...

Share This Page