Full backup restoration issue

inthukha

Well-Known Member
Jul 17, 2013
61
0
6
cPanel Access Level
Root Administrator
Hello,

I have generated full backup before a week in cpanel via "Generate full backup option". now i want to restore this backup. backup is 6GB so i can't download and can't upload.

I have root for the VPS and i try with "Restore a Full Backup/cpmove File" option. i given username that i want to restore and i moved the Full generated backup file in the /home directory and file is appearing in "Restore a Full Backup/cpmove File" page.

when i click Restore it give me this message "Restore Error, Cannot restore. That user already exists on this system". indeed this user is already available in the system.

My question is: should i Terminate this user account from system completely ? and then restore ?

Please advise

Thanks
 

geo88

Registered
Mar 15, 2014
2
0
1
cPanel Access Level
Website Owner
Try to restore the webstite via backend of the server using the following command.

/scripts/restorepkg username --force
 

inthukha

Well-Known Member
Jul 17, 2013
61
0
6
cPanel Access Level
Root Administrator
Thank you, and what is the commands to restore ? and forceful means i didn't need to delete existing user and backup will overwrite ?
 

cPanelPeter

Technical Analyst III
Staff member
Sep 23, 2013
575
20
143
cPanel Access Level
Root Administrator
Twitter
Hello,

The command was provided in the post above.

Code:
/scripts/restorepkg username --force
The documentation for restorepkg can be found here.
 
Last edited: