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full backups on user

Discussion in 'General Discussion' started by axishift, Apr 19, 2004.

  1. axishift

    axishift Member

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    full backups on user (restoring)

    I have tried the backup option on my cpanel window, im just a domain user.

    So i clicked this:
    Full Backups
    Generate/Download a Full Backup

    after that, my server actually re-installed its system because of software upgrades.

    So now, img trying the Restore a Home backup option and clicked on upload.

    I was left hanging on this window:

    Restoring files

    Is this normal? its just 7mb, im inside a broadband connection and its almost 1/hour since i did that. and the window is not transfering anything or doing a notification that its complete, but although i see my files already

    any suggestions?
     
    #1 axishift, Apr 19, 2004
    Last edited: Apr 19, 2004
  2. axishift

    axishift Member

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    no one knows?

    where are the cpanel team? dont they check this thread?
     
  3. eth00

    eth00 Well-Known Member
    PartnerNOC

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    Upload the file via scp/ftp and move it to /home then goto restore full backup in WHM and it will work alot easier. Such a large file sometime causes timeouts and http is not the best transfer method for large files.

    As far as cpanel searching the forums, nope they do not have to. The official support method is first via whomever you purchased the license and then the cpanel trouble ticket system.
     
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