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Full of filters - all messages filtered!

Discussion in 'E-mail Discussion' started by GustavoPinent, Dec 19, 2015.

  1. GustavoPinent

    GustavoPinent Registered

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    My account filters list is full of filters like this:

    Converted Rule : $message_headers contains B.exe
    Converted Rule : $message_headers contains b.exe
    ... etc.

    The result is no message can pass trough. To delete one by one will take days! Can I access a file where these filters are stored and delete it "by hand" with Text Wrangler?
     
  2. lldeepakll

    lldeepakll Well-Known Member

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    Hi,

    Email filter file is stored at /etc/vfilters/yourdomain.name


    Thanks
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    You can access your account via SSH using the instructions at:

    SSH Shell Access - Documentation - cPanel Documentation

    The user level filters are stored in the directory associated with the email account. For example, if you create "123@domain.com", then the user level filter is stored in:

    /home/username/etc/domain.com/123/

    The exception to this is the default email address of the account, which is the account username. That filter is stored in:

    /home/username/etc/

    The "Account Level Filtering" values are stored per domain name in:

    /etc/vfilters/

    This location is only accessible with "root" access.

    Thank you.
     
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