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FullBackup

Discussion in 'General Discussion' started by rodesignweb, Jun 14, 2008.

  1. rodesignweb

    rodesignweb Member

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    Hello,

    One of my customers is experiencing some issues when he tries to create a FullBackup from Cpanel for this account. The backup has only 4M and the content of homedir is missing.

    I will add below the output for the full backup option from CPanel:
    The size of the backup is around 34M and the content of HomeDir is missing:

    ...
    ...
    ...
    backup-6.14.2008_03-14-19_sinabiz0/userdata/sinabiz0/trip2asia.sina-biz.com
    backup-6.14.2008_03-14-19_sinabiz0/userdata/sinabiz0/trip2asia.sina-biz.com.cache
    backup-6.14.2008_03-14-19_sinabiz0/homedir_paths
    backup-6.14.2008_03-14-19_sinabiz0/proftpdpasswd
    backup-6.14.2008_03-14-19_sinabiz0/mysql.sql
    backup-6.14.2008_03-14-19_sinabiz0/psql_users.sql
    backup-6.14.2008_03-14-19_sinabiz0/psql_grants.sql
    backup-6.14.2008_03-14-19_sinabiz0/homedir/
    backup-6.14.2008_03-14-19_sinabiz0/quota
    backup-6.14.2008_03-14-19_sinabiz0/sds
    backup-6.14.2008_03-14-19_sinabiz0/sds2
    backup-6.14.2008_03-14-19_sinabiz0/pds
    backup-6.14.2008_03-14-19_sinabiz0/addons
    backup-6.14.2008_03-14-19_sinabiz0/ssldomain
    backup-6.14.2008_03-14-19_sinabiz0/shadow
    backup-6.14.2008_03-14-19_sinabiz0/shell

    * The account size is around 7G
    * The free space on the /home partition is:
    Code:
    /dev/sda8             785G  630G  116G  85% /home
    
    * The server is using cPanel 11.23.3-R25133

    I checked other accounts (bigger then this one or smaller then this one) where I am not able to replicate this. It seams that this is the only affected account.

    Please advice. Thank you!
     
  2. rodesignweb

    rodesignweb Member

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  3. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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