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Generating SSL certificate issue

Discussion in 'Security' started by Maor Bar, May 9, 2018.

  1. Maor Bar

    Maor Bar Member

    Jun 26, 2017
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    /* UPDATE */
    everything seems to be OK now. I generate the certificate again and it's not a self-sign one.

    I have WHM with 12 websites. in all my websites I installed a certificate from the cPanel with no problem at all.
    yesterday I created a new account for a new website and when I'm tried to generate new SSL certificate I get a self-sign certificate and an error on my website about this certificate.

    I did the same thing like always and for this specific website, I get a self-sign certificate.
    this is the domain

    - Removed -

    What do I need to do?
    Thank you.
    #1 Maor Bar, May 9, 2018
    Last edited by a moderator: May 9, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello @Maor Bar,

    I'm glad to see the issue is now solved. Were you installing your SSL certificates that you purchased from a SSL certificate provider, or were you making use of the AutoSSL feature? Keep in mind the certificates issued with the AutoSSL feature must pass the domain control validation process (this can take a few hours).

    Thank you.
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