Get access to cPanel through WHM as a root

m.eid

Well-Known Member
Jun 4, 2014
56
7
83
Jordan
cPanel Access Level
Root Administrator
Twitter
Hi,
I've used to get access for cpanel from WHM >> List accounts >> cpanel icon near an account name, but after I've hosted the DNS on CloudFlare and flagged the domain to be proxied over CloudFlare, it couldn't get access from WHM, I have to get access through the domain itself domain.com/cpanel
Is there any missed DNS records or such configuration I can do?
the page redirection stops at this URL
cpanel.host.domain.com/cpsessx.x.x.x/login/?session=domainuser:x.x.x.x.x.x.x.x.x
The DNS records in CloudFlare are as following:
A domain.com x.x.x.x
A mail.domain.com x.x.x.x
CName www domain.com
MX domain.com mail.domain.com
Any suggested solutions?
 

m.eid

Well-Known Member
Jun 4, 2014
56
7
83
Jordan
cPanel Access Level
Root Administrator
Twitter
Hi @m.eid

It sounds like a misconfiguration with Cloudflare, do you have the service subdomains added at Cloudflare? (cpanel.domain.tld for example)
These are the exist records there
A domain.com x.x.x.x
A mail.domain.com x.x.x.x
CName www domain.com
MX domain.com mail.domain.com

What other records have to be there? .. I've checked the A Zone in WHM for the main domain but didn't find any records there to copy, what do you suggest?