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Get access to cPanel through WHM as a root

Discussion in 'General Discussion' started by m.eid, May 8, 2019.

  1. m.eid

    m.eid Well-Known Member

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    Hi,
    I've used to get access for cpanel from WHM >> List accounts >> cpanel icon near an account name, but after I've hosted the DNS on CloudFlare and flagged the domain to be proxied over CloudFlare, it couldn't get access from WHM, I have to get access through the domain itself domain.com/cpanel
    Is there any missed DNS records or such configuration I can do?
    the page redirection stops at this URL
    cpanel.host.domain.com/cpsessx.x.x.x/login/?session=domainuser:x.x.x.x.x.x.x.x.x
    The DNS records in CloudFlare are as following:
    A domain.com x.x.x.x
    A mail.domain.com x.x.x.x
    CName www domain.com
    MX domain.com mail.domain.com
    Any suggested solutions?
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @m.eid

    It sounds like a misconfiguration with Cloudflare, do you have the service subdomains added at Cloudflare? (cpanel.domain.tld for example)
     
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  3. m.eid

    m.eid Well-Known Member

    Joined:
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    These are the exist records there
    A domain.com x.x.x.x
    A mail.domain.com x.x.x.x
    CName www domain.com
    MX domain.com mail.domain.com

    What other records have to be there? .. I've checked the A Zone in WHM for the main domain but didn't find any records there to copy, what do you suggest?
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    You'd need to have service subdomains enabled and added at CloudFlare in order to utilize them, which in the case of the error you're presenting it seems you're failing at cpanel.domain.tld/
     
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