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get error WHM

Discussion in 'General Discussion' started by Sbayir, Jul 31, 2006.

  1. Sbayir

    Sbayir Registered

    Jul 31, 2006
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    License File Expired

    Verification Server:
    Verification Ip Address:
    Auth Server:
    Auth Ip Address:
    License Hostname:
    Main Shared Ip:
    Main Server Ip:
    License Version:
    System Id: c82762942be2
    System Time: Mon Jul 31 11:58:32 2006
    Current Time: Wed Dec 31 19:00:00 1969

    Unable to retrieve file [a fatal error or timeout occurred while processing this directive]

    but this ip have licence. It is not expired. What is the problem?
  2. chirpy

    chirpy Well-Known Member

    Jun 15, 2002
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    Go on, have a guess
    When you see that error in cPanel you need to check the cPanel error log in /usr/local/cpanel/logs/error_log and fix anything in there. After that, you should go through the sticky license threads:

    Also, do make sure that you have working DNS resolvers in /etc/resolv.conf and have stopped iptables incase you're blocking required ports.
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