Staff member
Apr 27, 2015
Houston, TX
cPanel Access Level
DataCenter Provider
Get the most from cPanel Support - How to better utilize cPanel's Technical Support.

Commonly we hear that "cPanel's Technical Support is great and really fast!, but can it be any faster?".

We looked into ways to provide even faster support and realized that a large portion of the delay in resolving issues is caused by information gathering and back and forth between a customer before a full view of the issue is in scope and can then be worked on. Let's look at an example, a ticket comes into our support queue with the subject
"My email doesn't...
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