Get the most from cPanel Support

[cPanelResources]

Get the most from cPanel Support - How to better utilize cPanel's Technical Support.

Commonly we hear that "cPanel's Technical Support is great and really fast!, but can it be any faster?".

We looked into ways to provide even faster support and realized that a large portion of the delay in resolving issues is caused by information gathering and back and forth between a customer before a full view of the issue is in scope and can then be worked on. Let's look at an example, a ticket comes into our support queue with the subject

Show/Hide: Bad Example

"My email doesn't...

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[Sandy29]

Thank you for this information and examples. I agree it is better to mention steps to reiterate the issue. Will make a note of this.

 

[Ankit Parmar]

Hello everyone i am unable to send 200 email at once from a particular domain as i have already applied the settings in whm

 

[cPRex]

@Ankit Parmar - could you start a new thread for this issue?