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Getting a byte error log mail from whm/cpanel

Discussion in 'E-mail Discussions' started by hariskhan, Jul 19, 2006.

  1. hariskhan

    hariskhan Well-Known Member

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    Been receiving this mail for a week or two now;

    Subject: Cron <root@cp> /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl --notify
    From: "Cron Daemon" <root@my.server.com>
    To: root@my.server.com

    Byte order is not compatible at ../../lib/Storable.pm (autosplit into
    ../../lib/auto/Storable/fd_retrieve.al) line 349, at
    /usr/local/cpanel/whostmgr/docroot/cgi/cpaddons_report.pl line 218

    ;==========================================================

    What causes this error? upcp runs automatic on the server, with the default factory settings from cpanel.
     
  2. hariskhan

    hariskhan Well-Known Member

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    Should I put up an official ticket?

    Hello,

    No one seems to have seen this error before?

    Should I put up an official ticket with cpanel support for them to look at it?
     
  3. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    I'd try installing that perl module first to be sure that isn't the issue:

    /scripts/perlinstaller --force Storable

    If you then still have a problem, then do log it through your cPanel license provider, or create a bugzilla entry if there already isn't one.
     
  4. hariskhan

    hariskhan Well-Known Member

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    Need further info

    The server I'm getting these errors has 4 processors with 1 GB RAM on it.


    Relevant output of /scripts/perlinstaller --force Storable:-
    -------------------------------------------------------------------

    Running install for module Storable
    Running make for A/AM/AMS/Storable-2.15.tar.gz
    Fetching with LWP:
    http://cpan.erlbaum.net/authors/id/A/AM/AMS/Storable-2.15.tar.gz
    Fetching with LWP:
    http://cpan.erlbaum.net/authors/id/A/AM/AMS/CHECKSUMS
    WARNING: This key is not certified with a trusted signature!
    Primary key fingerprint: 2E66 557A B97C 19C7 91AF 8E20 328D A867 450F 89EC
    Signature for /home/.cpan/sources/authors/id/A/AM/AMS/CHECKSUMS ok
    Checksum for /home/.cpan/sources/authors/id/A/AM/AMS/Storable-2.15.tar.gz ok
    x Storable-2.15/
    x Storable-2.15/t/
    x Storable-2.15/t/freeze.t
    x Storable-2.15/t/downgrade.t
    x Storable-2.15/t/compat06.t
    x Storable-2.15/t/Test/
    x Storable-2.15/t/Test/More.pm
    x Storable-2.15/t/Test/Simple.pm
    x Storable-2.15/t/Test/Builder.pm
    x Storable-2.15/t/tied_hook.t
    x Storable-2.15/t/forgive.t
    x Storable-2.15/t/code.t
    x Storable-2.15/t/utf8.t
    x Storable-2.15/t/blessed.t
    x Storable-2.15/t/recurse.t
    x Storable-2.15/t/integer.t
    x Storable-2.15/t/sig_die.t
    x Storable-2.15/t/utf8hash.t
    x Storable-2.15/t/retrieve.t
    x Storable-2.15/t/st-dump.pl
    x Storable-2.15/t/HAS_OVERLOAD.pm
    x Storable-2.15/t/just_plain_nasty.t
    x Storable-2.15/t/circular_hook.t
    x Storable-2.15/t/interwork56.t
    x Storable-2.15/t/threads.t
    x Storable-2.15/t/store.t
    x Storable-2.15/t/lock.t
    x Storable-2.15/t/restrict.t
    x Storable-2.15/t/croak.t
    x Storable-2.15/t/overload.t
    x Storable-2.15/t/tied.t
    x Storable-2.15/t/malice.t
    x Storable-2.15/t/tied_items.t
    x Storable-2.15/t/attach_errors.t
    x Storable-2.15/t/HAS_HOOK.pm
    x Storable-2.15/t/dclone.t
    x Storable-2.15/t/testlib.pl
    x Storable-2.15/t/HAS_ATTACH.pm
    x Storable-2.15/t/canonical.t
    x Storable-2.15/t/attach_singleton.t
    x Storable-2.15/t/make_56_interwork.pl
    x Storable-2.15/t/weak.t
    x Storable-2.15/t/make_downgrade.pl
    x Storable-2.15/MANIFEST
    x Storable-2.15/hints/
    x Storable-2.15/hints/linux.pl
    x Storable-2.15/ChangeLog
    x Storable-2.15/Storable.xs
    x Storable-2.15/ppport.h
    x Storable-2.15/README
    x Storable-2.15/Makefile.PL
    x Storable-2.15/Storable.pm
    Package came without SIGNATURE


    CPAN.pm: Going to build A/AM/AMS/Storable-2.15.tar.gz

    Checking if your kit is complete...
    Looks good
    Writing Makefile for Storable

    You appear to have a perl configured to use 64 bit integers in its scalar
    variables. If you have existing data written with an earlier version of
    Storable which this version of Storable refuses to load with a

    Byte order is not compatible

    error, then please read the section "64 bit data in perl 5.6.0 and 5.6.1"
    in the Storable documentation for instructions on how to read your data.

    (You can find the documentation at the end of Storable.pm in POD format)

    cp Storable.pm blib/lib/Storable.pm
    AutoSplitting blib/lib/Storable.pm (blib/lib/auto/Storable)
    /usr/bin/perl /usr/local/lib/perl5/5.8.8/ExtUtils/xsubpp -typemap /usr/local/lib/perl5/5.8.8/ExtUtils/typemap Storable.xs > Storable.xsc && mv Storable.xsc Storable.c
    cc -c -DAPPLLIB_EXP="/usr/local/lib/perl5/5.8.8/BSDPAN" -DHAS_FPSETMASK -DHAS_FLOATINGPOINT_H -fno-strict-aliasing -pipe -Wdeclaration-after-statement -O -pipe -DVERSION=\"2.15\" -DXS_VERSION=\"2.15\" -DPIC -fPIC "-I/usr/local/lib/perl5/5.8.8/mach/CORE" Storable.c
    Running Mkbootstrap for Storable ()
    chmod 644 Storable.bs
    rm -f blib/arch/auto/Storable/Storable.so
    cc -shared Storable.o -o blib/arch/auto/Storable/Storable.so
    chmod 755 blib/arch/auto/Storable/Storable.so
    cp Storable.bs blib/arch/auto/Storable/Storable.bs
    chmod 644 blib/arch/auto/Storable/Storable.bs
    /usr/bin/make -- OK
    Running make install
    Files found in blib/arch: installing files in blib/lib into architecture dependent library tree
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/logcroak.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/logcarp.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/CAN_FLOCK.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/show_file_magic.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/read_magic.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/store.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/nstore.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/lock_store.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/lock_nstore.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/_store.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/store_fd.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/nstore_fd.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/_store_fd.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/freeze.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/nfreeze.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/_freeze.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/retrieve.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/lock_retrieve.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/_retrieve.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/fd_retrieve.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/thaw.al
    Installing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/autosplit.ix
    Writing /usr/local/lib/perl5/5.8.8/mach/auto/Storable/.packlist
    FreeBSD: Registering installation in the package database
    Appending installation info to /usr/local/lib/perl5/5.8.8/mach/perllocal.pod
    /usr/bin/make install UNINST=1 -- OK
    perlmod--Install done

    ;============================================================

    Notice the following lines in the above output;

    This system has;

    Processors 4
    Model Intel(R) Xeon(TM) CPU 2.00GHz
    CPU Speed 2 GHz

    I haven't checked so far, but I don't think these processors are 64 bit. Waiting for next log from cpanel to see how it went or what it caused. Fixing up the issue or creating new ones for me.
     
    #4 hariskhan, Jul 20, 2006
    Last edited: Jul 20, 2006
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