It's been about three days I bought a license. Now when I'm logging in, it's showing me cannot read license file. When I check my IP on the verify page, it shows I have a license. What's wrong?
Hey there! The first think to check is to try running this command on the server:
If that doesn't resolve the issue, you'll need to reach out to our support team through a ticket to get this resolved.
Code:
/usr/local/cpanel/cpkeycltI have done that. It's telling me cannot read license file. I checked the verify site and it shows I have an active license. Free trial was even working and now I've bought license I can't access whm
It sounds like the license has locked for some reason. You'll have to reach out to our team to have that adjusted as there isn't a way to fix that over the forums.
When I try to give a ticket and I enter my IP address and id it shows an error. I can't submit a ticket
If you aren't able to submit a ticket you can email [email protected] and that will put you in touch with our Customer Service team directly.
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