Getting a cannot read license file.

fredabila

Registered
Jul 25, 2021
3
1
3
Accra
cPanel Access Level
Root Administrator
It's been about three days I bought a license. Now when I'm logging in, it's showing me cannot read license file. When I check my IP on the verify page, it shows I have a license. What's wrong?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,917
910
313
cPanel Access Level
Root Administrator
Hey there! The first think to check is to try running this command on the server:

Code:
/usr/local/cpanel/cpkeyclt
If that doesn't resolve the issue, you'll need to reach out to our support team through a ticket to get this resolved.
 

fredabila

Registered
Jul 25, 2021
3
1
3
Accra
cPanel Access Level
Root Administrator
I have done that. It's telling me cannot read license file. I checked the verify site and it shows I have an active license. Free trial was even working and now I've bought license I can't access whm