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Getting Emails: FAILED: tailwatchd

Discussion in 'General Discussion' started by barkins, Aug 28, 2015.

  1. barkins

    barkins Registered

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    After updating to WHM 11.50.0 (build 30) I received the following email:

    The service “tailwatchd” appears to be down.

    With this Startup Log:

    [Fri Aug 28 08:34:17 2015] Starting /usr/local/cpanel/libexec/tailwatch/tailwatchd daemon
    Log is at /usr/local/cpanel/logs/tailwatchd_log
    tailwatchd is already running. at /usr/local/cpanel/Cpanel/TailWatch.pm line 532.

    Can anyone please provide with some insight on this, in terms of what this is and how it should be resolved.

    Thank you in advance for your help.
     
    #1 barkins, Aug 28, 2015
    Last edited by a moderator: Aug 28, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Does this continue to happen, or was it an isolated occurrence? TailWatch monitors a log file for certain activities, and then takes action based upon the activity. It's documented here:

    TailWatch

    Thank you.
     
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    #2 cPanelMichael, Sep 3, 2015
  3. barkins

    barkins Registered

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    It just happened the one time and has not occurred again. Thanks for the document.
     
    #3 barkins, Sep 3, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    It's safe to assume the service is running as expected if you only received the single notification (though you could run the "/scripts/restartsrv_tailwatchd --status" command if you wanted to verify that). As mentioned, the document explains how the service functions.

    Thank you.
     
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    #4 cPanelMichael, Sep 4, 2015
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