Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Getting emails from cpanel@hostname and root@localhost

Discussion in 'E-mail Discussion' started by schatzman, Aug 2, 2017.

  1. schatzman

    schatzman Member

    Joined:
    Apr 9, 2017
    Messages:
    23
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    europe
    cPanel Access Level:
    Website Owner
    hello

    im getting emails to spm folder because they are sent from cpanel@hotsname and root@localhost (-> that convert to root@hostname).

    how can i change the setting for those emails alert? usually getting those emails form cpanel backup an rkhunter..

    thanks
    Matan
     
    #1 schatzman, Aug 2, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,571
    Likes Received:
    439
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You should update your email address here:
    WebHost Manager »Server Contacts »Edit System Mail Preferences
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Aug 2, 2017
  3. rpvw

    rpvw Well-Known Member

    Joined:
    Jul 18, 2013
    Messages:
    972
    Likes Received:
    382
    Trophy Points:
    113
    Location:
    Spain
    cPanel Access Level:
    Root Administrator
    I just created a feature request asking for the ability to change the envelope FROM as well as the existing To addresses (Waiting for moderation at the moment).............. look for "Extended Edit System Mail Preferences" if it gets approved. :-D
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 rpvw, Aug 2, 2017
    cPanelMichael and schatzman like this.
  4. schatzman

    schatzman Member

    Joined:
    Apr 9, 2017
    Messages:
    23
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    europe
    cPanel Access Level:
    Website Owner
    well, this only froward the email, email still sent from cpnel@hostname so this isn't helping me.. i need to change the from address..
     
    #4 schatzman, Aug 2, 2017
  5. Haym

    Haym Active Member

    Joined:
    May 12, 2017
    Messages:
    39
    Likes Received:
    5
    Trophy Points:
    8
    Location:
    UK
    cPanel Access Level:
    Root Administrator
    Would be great to have full control over these emails including delivering via a specific SMTP server.
     
    #5 Haym, Aug 2, 2017
    schatzman likes this.
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,435
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    I encourage anyone seeking this functionality to vote and add feedback to the following feature request:

    Send cPanel Notifications via Authenticated SMTP Connection

    One potential workaround for now is to setup an email account under an existing domain name through cPanel, and set the forwarding address for notifications to that new email account in "WHM >> Edit System Mail Preferences". Then, setup a forwarder or filter for the newly created email account to direct the notifications to the preferred remote email address (e.g. Gmail).

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelMichael, Aug 2, 2017
    rpvw likes this.
  7. linux4me2

    linux4me2 Well-Known Member

    Joined:
    Aug 21, 2015
    Messages:
    222
    Likes Received:
    57
    Trophy Points:
    28
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    Could you just set up a separate DNS zone for your hostname, then add SPF and DKIM records to it? Your emails would then pass both SPF and DKIM checks and shouldn't end up in the spam folder.
     
    #7 linux4me2, Aug 2, 2017
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,435
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    That may work in some cases (depending on the remote mail server's policies), but it also involves unsupported workarounds:

    DKIM for main server hostname

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 cPanelMichael, Aug 2, 2017
    linux4me2 likes this.
  9. linux4me2

    linux4me2 Well-Known Member

    Joined:
    Aug 21, 2015
    Messages:
    222
    Likes Received:
    57
    Trophy Points:
    28
    Location:
    USA
    cPanel Access Level:
    Root Administrator
    The workaround suddenly stopped working for me with Gmail today, even though I still have a DNS record for my host with accurate SPF and DKIM records, so I don't suggest this anymore... Both SPF and DKIM tests show they failed in the message source at Gmail, and the email went to the spam folder.
     
    #9 linux4me2, Aug 18, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Getting emails cpanel@hostname
  1. GQsm

    How do I stop these Return-path x-sender emails getting through.

    GQsm, Aug 21, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    301
    cPanelMichael
    Aug 22, 2018
  2. andryangouw

    System generated emails getting rejected by ESP due to sender verification callout

    andryangouw, May 19, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    205
    cPanelLauren
    May 21, 2018
  3. Bob Katz

    Stopped getting mailing list emails

    Bob Katz, Aug 2, 2017, in forum: E-mail Discussion
    Replies:
    18
    Views:
    1,256
    cPanelMichael
    Aug 8, 2017
  4. David Medina

    Problem getting script to work

    David Medina, Nov 29, 2018, in forum: EasyApache
    Replies:
    1
    Views:
    394
    cPanelLauren
    Nov 30, 2018
  5. z3d3m0n

    tmp getting filled up

    z3d3m0n, Nov 7, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    89
    z3d3m0n
    Nov 12, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice