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Getting emails from cpanel@hostname and root@localhost

Discussion in 'E-mail Discussion' started by schatzman, Aug 2, 2017.

  1. schatzman

    schatzman Member

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    hello

    im getting emails to spm folder because they are sent from cpanel@hotsname and root@localhost (-> that convert to root@hostname).

    how can i change the setting for those emails alert? usually getting those emails form cpanel backup an rkhunter..

    thanks
    Matan
     
    #1 schatzman, Aug 2, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    You should update your email address here:
    WebHost Manager »Server Contacts »Edit System Mail Preferences
     
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    #2 Infopro, Aug 2, 2017
  3. rpvw

    rpvw Well-Known Member

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    I just created a feature request asking for the ability to change the envelope FROM as well as the existing To addresses (Waiting for moderation at the moment).............. look for "Extended Edit System Mail Preferences" if it gets approved. :-D
     
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    #3 rpvw, Aug 2, 2017
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  4. schatzman

    schatzman Member

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    well, this only froward the email, email still sent from cpnel@hostname so this isn't helping me.. i need to change the from address..
     
    #4 schatzman, Aug 2, 2017
  5. Haym

    Haym Active Member

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    Would be great to have full control over these emails including delivering via a specific SMTP server.
     
    #5 Haym, Aug 2, 2017
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    I encourage anyone seeking this functionality to vote and add feedback to the following feature request:

    Send cPanel Notifications via Authenticated SMTP Connection

    One potential workaround for now is to setup an email account under an existing domain name through cPanel, and set the forwarding address for notifications to that new email account in "WHM >> Edit System Mail Preferences". Then, setup a forwarder or filter for the newly created email account to direct the notifications to the preferred remote email address (e.g. Gmail).

    Thank you.
     
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    #6 cPanelMichael, Aug 2, 2017
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  7. linux4me2

    linux4me2 Well-Known Member

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    Could you just set up a separate DNS zone for your hostname, then add SPF and DKIM records to it? Your emails would then pass both SPF and DKIM checks and shouldn't end up in the spam folder.
     
    #7 linux4me2, Aug 2, 2017
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    That may work in some cases (depending on the remote mail server's policies), but it also involves unsupported workarounds:

    DKIM for main server hostname

    Thank you.
     
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    #8 cPanelMichael, Aug 2, 2017
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  9. linux4me2

    linux4me2 Well-Known Member

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    The workaround suddenly stopped working for me with Gmail today, even though I still have a DNS record for my host with accurate SPF and DKIM records, so I don't suggest this anymore... Both SPF and DKIM tests show they failed in the message source at Gmail, and the email went to the spam folder.
     
    #9 linux4me2, Aug 18, 2017
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