Getting error: Access Error: 404 -- Not Found

[Tania Silvestre]

Hello I'm trying to access my cPanel and I'm getting this error:
Access Error: 404 -- Not Found

My domain is: - Removed -
the url I'm using to access:- Removed -

Here's a screenshot:
- Removed -

 

[Eminds]

Do you any firewall enabled locally on your machine ? or any anti virus that might be blocking the access to cpanel ?

is it a shared hosting account you are trying to access or a you have dedicated server ?

 

[Tania Silvestre]

I don't think that's the issue.
I have the domain since 3 years ago however I bought also an email plan so that I could get for my firm a personal email account, i set it up and it was sending emails to the spam folder of the receiver so I decided to go to advanced zone editor (of the DNS) and changed the domain IP to my own...

I have sent the link of my website (example.net) and my cPanel link to my husband different IP adress and asked him if he could open it and he also said no, everything was fine...

When I try to open the website it shows this...

 

[Infopro]

You might want to contact your Hosting Provider about this for quickest resolution.

 

[Tania Silvestre]

They are not asnwering... Can't cPanel support do anything? ...

 

[Infopro]

If you're unable to access your cPanel account, your Hosting Provider is the only one that can get you back in.

Assuming you changed the DNS somehow, incorrectly, if you know the hostname of the server you might be able to get to your cPanel that way.
server.example.com:2083