Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Getting error: Access Error: 404 -- Not Found

Discussion in 'General Discussion' started by Tania Silvestre, Feb 18, 2017.

  1. Tania Silvestre

    Tania Silvestre Member

    Joined:
    Feb 16, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Lisboa
    cPanel Access Level:
    Website Owner
    Hello I'm trying to access my cPanel and I'm getting this error:
    Access Error: 404 -- Not Found

    My domain is: - Removed -
    the url I'm using to access:- Removed -

    Here's a screenshot:
    - Removed -
     
    #1 Tania Silvestre, Feb 18, 2017
    Last edited by a moderator: Feb 18, 2017
  2. Eminds

    Eminds Well-Known Member

    Joined:
    Nov 10, 2016
    Messages:
    267
    Likes Received:
    20
    Trophy Points:
    18
    Location:
    India
    cPanel Access Level:
    Root Administrator
    Do you any firewall enabled locally on your machine ? or any anti virus that might be blocking the access to cpanel ?

    is it a shared hosting account you are trying to access or a you have dedicated server ?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Eminds, Feb 18, 2017
  3. Tania Silvestre

    Tania Silvestre Member

    Joined:
    Feb 16, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Lisboa
    cPanel Access Level:
    Website Owner
    I don't think that's the issue.
    I have the domain since 3 years ago however I bought also an email plan so that I could get for my firm a personal email account, i set it up and it was sending emails to the spam folder of the receiver so I decided to go to advanced zone editor (of the DNS) and changed the domain IP to my own...

    I have sent the link of my website (example.net) and my cPanel link to my husband different IP adress and asked him if he could open it and he also said no, everything was fine...

    When I try to open the website it shows this...
     

    Attached Files:

    #3 Tania Silvestre, Feb 19, 2017
    Last edited by a moderator: Feb 19, 2017
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,472
    Likes Received:
    421
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You might want to contact your Hosting Provider about this for quickest resolution.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 Infopro, Feb 19, 2017
  5. Tania Silvestre

    Tania Silvestre Member

    Joined:
    Feb 16, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    Location:
    Lisboa
    cPanel Access Level:
    Website Owner
    They are not asnwering... Can't cPanel support do anything? ...
     
    #5 Tania Silvestre, Feb 19, 2017
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,472
    Likes Received:
    421
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If you're unable to access your cPanel account, your Hosting Provider is the only one that can get you back in.

    Assuming you changed the DNS somehow, incorrectly, if you know the hostname of the server you might be able to get to your cPanel that way.
    server.example.com:2083
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Feb 19, 2017
(You must log in or sign up to post here.)
Loading...
Similar Threads - Getting error Access
  1. Zardiw

    mod_userdir getting 404 error

    Zardiw, Aug 3, 2018, in forum: General Discussion
    Replies:
    12
    Views:
    221
    cPanelLauren
    Aug 3, 2018
  2. madesimplemedia

    Getting error "End of script output before headers: ea-php56"

    madesimplemedia, Jun 12, 2018, in forum: CloudLinux
    Replies:
    10
    Views:
    407
    cPanelLauren
    Jun 13, 2018
  3. Madhu Babu

    Getting error while adding add-on domain

    Madhu Babu, Mar 15, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    236
    cPanelMichael
    Mar 16, 2018
  4. WebHostPro

    Getting a MYSQL error: ezSQL_mysql requires mySQL Lib

    WebHostPro, Nov 17, 2017, in forum: Database Discussion
    Replies:
    3
    Views:
    1,400
    cPanelMichael
    Nov 20, 2017
  5. srikanta159

    after enable dso getting error

    srikanta159, Sep 6, 2017, in forum: EasyApache
    Replies:
    3
    Views:
    729
    cPanelMichael
    Sep 7, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice