The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Getting error in cpanel - Undefined subroutine &Cpanel::Version::getversionnumber

Discussion in 'General Discussion' started by jomyjk7, Sep 9, 2010.

  1. jomyjk7

    jomyjk7 Registered

    Joined:
    Sep 9, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Hi,

    I am getting error in cpanel after logged in. The error is showing in the Stats panel in the left side. Following is the error that I see :
    Code:
    Undefined subroutine &Cpanel::Version::getversionnumber called at /usr/local/cpanel/Cpanel/StatsBar.pm line 61.
    	Cpanel::StatsBar::api2_stat('rowcounter', 'mainstats', 'display', 'hostingpackage|shorthostname|cpanelversion|cpanelrevision|theme|...') called at (eval 85) line 1
    	eval '$dataref = [Cpanel::StatsBar::api2_stat(%{$rCFG})];' called at cpanel line 4218
    	main::api2_exec('StatsBar', 'stat', 'HASH(0xa25a53c)', 'HASH(0xa2336b0)') called at cpanel line 553
    	main::real_cpexectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4021
    	main::dotag_finished_headers('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...', 0) called at cpanel line 3867
    	main::cpanel_parseblock('<table width="100%" id="stats_extended" class="truncate-table" c...') called at cpanel line 3842
    	main::cpanel_parse('GLOB(0xa265c58)') called at cpanel line 2157
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/extended_statsbar.ht...', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 48
    	Cpanel::Branding::Branding_include('extended_statsbar.html') called at (eval 80) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 949
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4015
    	main::dotag_finished_headers('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...', 0) called at cpanel line 3867
    	main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3842
    	main::cpanel_parse('GLOB(0x94f9928)') called at cpanel line 2157
    	main::doinclude('/usr/local/cpanel/base/frontend/x3/branding/index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 48
    	Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
    	eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 949
    	main::real_exectag('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...') called at cpanel line 4015
    	main::dotag_finished_headers('<?cp StatsBar::stat(^J[tr class="row-%"]^J    [td class="stats_lef...', 0) called at cpanel line 3898
    	main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3842
    	main::cpanel_parse('GLOB(0x926b698)') called at cpanel line 5331
    	main::run_standard_mo
    
    I have also attached a screen shot.

    Can anybody help to resolve this issue ?? :(
     

    Attached Files:

    #1 jomyjk7, Sep 9, 2010
    Last edited by a moderator: Sep 9, 2010
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,557
    Likes Received:
    7
    Trophy Points:
    38
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    What is the cPanel version number on your server? In cPanel, the version is normally shown in the stats sidebar, but if the stats sidebar is not displaying as expected the version number can also be seen by viewing the HTML source code of the page while logged-into cPanel, WHM, or Webmail; the version should be on or near the very last line in the HTML source code. In WebHost Manager (WHM) the version number is displayed in the upper-right corner.

    Via root SSH access, the version number can be obtained using either of the following commands:
    Code:
    # /usr/local/cpanel/version && echo
    # /usr/local/cpanel/cpanel -V
    Have any corrective measures been attempted? To ensure proper integrity and consistency of the cPanel installation I would consider running a forced cPanel update (re-install) using the following command via root SSH access:
    Code:
    # /scripts/upcp --force
    To monitor for new errors when testing cPanel (before logging-in), I recommend the following command (via root SSH access):
    Code:
    # tail -fvn0 /usr/local/cpanel/logs/error_log
    To look for previous messages in the cPanel log, you may use any command-line text viewer such as "less":
    Code:
    # less /usr/local/cpanel/logs/error_log
     
Loading...

Share This Page