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Getting Error While creating account

Discussion in 'General Discussion' started by sussane, Sep 18, 2007.

  1. sussane

    sussane Registered

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    Dear all,
    WHen i try to create new account in CPANEL, i m getting the following error message
    (a fatal error or timeout occurred while processing this directive). I tried googling but dind't help . How can i solve this problem ? Thanks in advance.
     
  2. linux.newbie

    linux.newbie Well-Known Member

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    What is being displayed on the cpanel error logs ?
     
  3. cPanelKenneth

    cPanelKenneth cPanel Development
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    And what is your cPanel version number?
     
  4. sussane

    sussane Registered

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    my Cpanel Version is
    WHM 11.2.0 cPanel 11.11.0-R16983
    FREEBSD 6.2-RELEASE i386 - WHM X v3.1.0

    The error i m getting is
    Unable to locate httpd.conf at /usr/local/cpanel/Cpanel/ConfigFiles.pm line 27.
    Cpanel::ConfigFiles::find_httpconf(undef) called at /usr/local/cpanel/Cpanel/ApacheConf.pm line 34
    Cpanel::ApacheConf::loadhttpdconf() called at whostmgr/bin/whostmgr2.pl line 8098
    main::listaccts() called at whostmgr/bin/whostmgr2.pl line 652

    My original httpd.conf location is /usr/local/etc/apache2/httpd.conf
    I created symlink on /usr/local/apache2/httpd.conf like ln -s /usr/local/etc/apache2/ /usr/local/apache2

    But still i m getting same error message !! How do i solve it ?
     
  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    cPanel expects the httpd.conf file to be in /usr/local/apache/conf

    It seems you are using your own install of Apache 2. Don't be surprised if cPanel interacts with it in an odd way.
     
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