Getting Started: Adding a new Domain/Account (DNS Exists)

[jvanv8]

I have a new dedicated server running CPanel/WHM currently with no domains or accounts. When trying to set up a new domain on the webserver I do this:
- Select "Add A New Account"
- Enter the domain's details
Then I get the error message:

Sorry, a DNS entry for [WhateverDomainIEntered] already exists, please delete it first (from all servers in the dns cluster)

What is this about?
Did I incorrectly set up the nameservers?
Is there another way that you are suppose to set up a new domain (account)?

Is should also mention that no matter what you enter for a domain you will get this error. Even if you think of some random non-existant domain name such as kjhdghajkshdhfeiiosds125232.com

Thanks
John

 

[jvanv8]

still remains a problem? Any ideas? This is a brand new server and the only thing that has been done is the initial CPanel configuration.

 

[anushkumar]

Hi,

Think this is a common problem with the new servers and bind on cpanel. You need to remove that entry from /etc/named.conf and /var/named/domainname.com.db

and run /scripts/fixndc
/scripts/upcp

This will fix it. Also, sometimes you will get some nameservers which doesnt belong to your servers. Check with the nameserver IP section in your WHM. If any other nameservers exists otherthan your's,

edit /etc/nameservers with your favorite editor and remove the unwanted nameservers from there and service cpanel restart

Hope that helps...

 

[jvanv8]

Thank you anushkumar.
Unfortunately that did no work for me.

# /scripts/fixndc
[DNSLib]: Attempting to locate /etc/named.conf
[DNSLib]: no bind configuration present
[DNSLib]: Unable to locate Bind configuration file.

as you can see I don't even have a named.conf file. I ran the second command "/scripts/upcp " which seemed to run ok, checking rpms, current versions, etc.

There is a nameserverips file which basically just contains the machines ip=0

66.xxx.xxx.xx=0

Under the Basic cPanel/WHM Setup, other than the contact info, here is what I see:

Main Shared Virtual Host IP: 66.xxx.xxx.xx (the servers ip address)
Primary Nameserver:     c.dns.hostway.net
Secondary Nameserver:  d.dns.hostway.net

The nameserver addresses were given to be by Hostway which is the hosting company that the server resides with. Was I correct in entering these DNS Nameservers here? Or should I enter something like ns1.myserversdomainname.com?
All other fields are either blank or set to the default.

 

[anushkumar]

Hmmm.. Hostway usually does have their servers perfect.. this is an exception.. Seems like you have no bind installed.

Check with the following :

rpm -qa | grep bind

and if you get any list of bind utils, try to upgrade them or reinstall using yum. No named service results in nothing. Once reinstalled/upgraded try to run

rndc status

it should fix or just try to change stable to release and then run /scripts/upcp --force

Let me know what you have in the /var/cpanel/logs/errorlogs

Anush

 

[jvanv8]

great, either something that I did following those steps or something hostway did fixed the issue (sorry but I don't know exactly what fixed it).
Thanks again
- John