radeonpower

Well-Known Member
Jul 23, 2009
158
4
68
Iceland
cPanel Access Level
Root Administrator
Hello, I have a problem that I have not encountered before.

One account that has domain.com assigned to it, there should be more domains under that account in "Domains" or "Addon Domans" but it is empty.
Under "Redirects" I can see those extra domains and also in "Emails". The /var/cpanel/users/domaincom file has those domains listed and they are also listed in httpd.conf.

The reason why I noticed this is that I was going to remove all those extra domains and just use the main domain for that account and move the other domains under their own accounts.

How can I fix this without having to delete everything manually?

I'm running CloudLinux 7.8 and the latest version of cPanel, everything is up2date.

Thank you.
 

cPanelLauren

Product Owner II
Staff member
Nov 14, 2017
13,265
1,297
363
Houston
Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


Thanks!