Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

global 404 page and priority

Discussion in 'General Discussion' started by upsforum, May 25, 2013.

  1. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    471
    Likes Received:
    0
    Trophy Points:
    166
    I set a 404 global page in WHM -> Apache Configuration -> Include Editor with these rows in

    Code:
    Alias /errorfolder /usr/local/apache/errorfolder
ErrorDocument 404 /errorfolder/404.shtml
    but not possible that if user account set its 404 custom page, is priority on my global 404 page?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 upsforum, May 25, 2013
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Could you provide more information on the exact entries you are using so we can attempt to reproduce this behavior? For example, which include file are you using in "WHM Home » Service Configuration » Apache Configuration » Include Editor"? Also, which custom directories/files have you already created? What methods are the accounts using to enable their own custom 404 error pages?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, May 27, 2013
  3. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    471
    Likes Received:
    0
    Trophy Points:
    166
    I added rows in "Pre VirtualHost Include", I tried also in "Pre Main Include" but not work.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 upsforum, May 27, 2013
  4. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    471
    Likes Received:
    0
    Trophy Points:
    166
    I tried with an account user with html editor in cpanel section error pages
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 upsforum, May 27, 2013
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    I browsed to the following option on a test server:

    "WHM Home » Service Configuration » Apache Configuration » Include Editor"

    I added the following value to "Pre VirtualHost Include":

    Code:
    Alias /errorfolder /usr/local/apache/htdocs
ErrorDocument 404 /errorfolder/404.shtml
    I then edited "/usr/local/apache/htdocs/404.shtml" with some custom entries. Upon testing, even after creating a custom 404.shtml error page within an account, the global custom error page was still applied. Do you have any custom entries in the .htaccess file within the account?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 cPanelMichael, May 27, 2013
  6. AryanWans

    AryanWans Registered

    Joined:
    Jun 3, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    I also done this adding rows in pre virtual host include..but no use...please give a valuable path..
     
    #6 AryanWans, Jun 4, 2013
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    44,803
    Likes Received:
    1,898
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Could you open a ticket so we can check why the method I provided to you is not working on your server?

    Submit A Ticket

    Please post the ticket number here so we can keep this thread updated.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 cPanelMichael, Jun 4, 2013
  8. upsforum

    upsforum Well-Known Member

    Joined:
    Jul 27, 2005
    Messages:
    471
    Likes Received:
    0
    Trophy Points:
    166
    the solution is that every user must add rule in htaccess root:

    ErrorDocument 404 /404.shtml

    this why add 404.shtml file in user web root is not sufficient for exlude 404 in "Pre VirtualHost Include"
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 upsforum, Jan 24, 2014
  9. robb3369

    robb3369 Well-Known Member

    Joined:
    Mar 1, 2008
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    66
    cPanel Access Level:
    Root Administrator
    You can use the skel directory to setup the defaults for new accounts...

    Add your default error pages, images and .htaccess files to the /root/cpanel3-skel/public_html... They will be copied to the new account upon creation...
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 robb3369, Jan 25, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - global page priority
  1. bridgeway04

    PCI Compliance Apache Global Setting

    bridgeway04, Oct 3, 2018, in forum: Security
    Replies:
    2
    Views:
    115
    cPanelLauren
    Oct 5, 2018
  2. Volt55

    Copy global email filters

    Volt55, Oct 3, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    101
    cPanelLauren
    Oct 5, 2018
  3. luis_h

    SOLVED EasyApache master/custom/global access log

    luis_h, Aug 27, 2018, in forum: EasyApache
    Replies:
    4
    Views:
    120
    luis_h
    Aug 29, 2018
  4. swbrains

    Server migration global settings

    swbrains, Aug 16, 2018, in forum: General Discussion
    Replies:
    2
    Views:
    112
    cPanelMichael
    Aug 17, 2018
  5. VMunich

    Make global filter under cPanel account?

    VMunich, Aug 8, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    109
    cPanelMichael
    Aug 9, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice