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Global email filter unable to see directories in mail folder

Discussion in 'E-mail Discussion' started by domeneas, Aug 23, 2016.

  1. domeneas

    domeneas Active Member

    Sep 20, 2013
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    all of a sudden our Global Email filters that are to deliver email to a folder in another mailboxes structure (but in the same domain) stop working.

    When I "Browse" to choose the folder the mail should be delivered to, it only lists actual folders under the "Mail" folders (Drafts, Junk Sent), not the symbolic folders that are created as shortcuts to all the other created addresses.

    I know all the symbolic folders are there, I can see them in the shell, and this has been working without issues for months before it stopped working around the 08.08 which coincides with the update from v56 to v58 the day before.

    Is there a cpanel update or anything like that that would affect something like this?

    Thank you.
    #1 domeneas, Aug 23, 2016
    Last edited: Aug 23, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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