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Global Email Filters Not Working

Discussion in 'E-mail Discussion' started by capuano, Feb 28, 2019.

  1. capuano

    capuano Member

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    Hello,
    I too have been issues with global email filters for the past 2 weeks. It seems there was an update to CPanel.
    The spamassassim don't add the score in emails that is realy spam:

    2019-02-28 08:40:06 1gzJzu-00045h-Gs spam acl condition: error reading from spamd [127.0.0.1]:783, socket: Connection timed out
    2019-02-28 08:40:06 1gzJzu-00045h-Gs H=xj-68c5.viaexpress.casa [31.14.135.102]:49642 Warning: ACL "warn" statement skipped: condition test deferred
    2019-02-28 08:40:06 1gzJzu-00045h-Gs H=xj-68c5.viaexpress.casa [31.14.135.102]:49642 Warning: "SpamAssassin as useraccount detected message as NOT spam ()"

    So, the spam have free way to the mailbox.

    My trying to sove this issue has not efect:
    /scripts/update_sa_config
    /scripts/sa-update_wrapper
    /scripts/restartsrv exim restart

    This simple steps made a immediate fun, but, after more 10 minuts, the filter stop again.

    Any things to resolve this, please?

    Cappuano
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @capuano

    Do you get any specific output when you run the following?

    Code:
    /scripts/restartsrv_spamd
     
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  3. WebolizeR

    WebolizeR Registered

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    I have the similar issue, is there any fix for this problem?

    Spam Headers are empty in a spam mail
    Code:
    X-Spam-Status: No, score=
    X-Spam-Score:
    X-Spam-Bar:
    X-Ham-Report:
    X-Spam-Flag: NO
    Logs in spam_panic log
    Code:
    2019-03-17 10:19:07 1h5R0b-0007NJ-As spam acl condition: error reading from spamd [127.0.0.1]:783, socket: Connection reset by peer
    2019-03-17 10:26:41 1h5R7x-0007ag-Gb spam acl condition: error reading from spamd [127.0.0.1]:783, socket: Connection reset by peer
    2019-03-17 10:40:45 1h5RLZ-0007x8-6N spam acl condition: error reading from spamd [127.0.0.1]:783, socket: Connection reset by peer
    2019-03-17 10:44:09 1h5ROr-00081z-IZ spam acl condition: error reading from spamd [127.0.0.1]:783, socket: Connection reset by peer
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Can you also try and restart spamd and let us know if the issue persists or if there's any specific error when restarting spamd?


    Thanks!
     
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