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Gmail Doesn't retrieve mails sometimes

Discussion in 'E-mail Discussion' started by biggie0344, Nov 10, 2014.

  1. biggie0344

    biggie0344 Registered

    Aug 27, 2013
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    I don't know if I am asking at the right place, sorry if not.

    I have a strange issue which has happened in the previous week.
    I get POP3 errors all the time from Gmail saying that he can't fetch/get emails from my cpanel account.

    this is the error: "We were unable to locate the other domain. Please contact your other provider."

    The odd thing is that it works. I am using a mail client (thunderbird Linux) and it works correctly.
    When I click on Edit details, and I enter the correct settings (username, password and pop-server) google gives me the same error.

    Sometimes it goes trough by changing the pop-server from to the hostname of the server.
    The hostname of the server has Comodo SSL 2048bits installed on dovecot.

    What can be the issue?

    Also I can't fetch mails trough gmail using SSL. As soon as I click on the box saying "Always use ssl connection" Gmails says that he can't establish an ssl connection to the pop-server.

    Screenshot attached of my SSL installed, can you please have a look if it is correctly installed ?


    Attached Files:

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Apr 11, 2011
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