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Gmail POP3 connection

Discussion in 'E-mail Discussion' started by Bob van Luijt, Sep 5, 2014.

  1. Bob van Luijt

    Bob van Luijt Registered

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    I'm having a problem that, for some reason, doesn't pop-up in Google results.

    When I use pop3 (secure and unsecure) in any mail program it works fine, but Google returns a 'Connection refused'
    I'm simply trying to add a pop3 box (from cpanel) in Gmail.

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Do you have any firewall rules enabled that could be blocking access to Google's IP addresses? What mail settings are you using?

    Thank you.
     
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  3. Bob van Luijt

    Bob van Luijt Registered

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    Hello to you too :)

    Can you help me where I should look for what? I'm not sure what to look for? thnx
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    For instance, in Gmail, when configuring the POP3 account, what settings are you using for mail server name, email address, etc?

    Thank you.
     
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  5. Bob van Luijt

    Bob van Luijt Registered

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    I've tried all the below options, I'm sure the server and login are correct because it's working in mail programs

    So I do think it's a firewall or security issue that isn't allowing Gmail to access the POP box

    PS: It's in Dutch, but it's very clear
    PPS: SMTP is working in Gmail

    Screen Shot 2014-09-05 at 13.48.25.png
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Feel free to open a support ticket using the link in my signature if you want us to take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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