Operating System & Version
CentOS 7.9
cPanel & WHM Version
latest

hunt695

Member
Oct 30, 2019
21
6
3
croatia
cPanel Access Level
Root Administrator
It's not directly cPanel related, but I don't know what to do.
I have no search results on gmail iphone app for cpanel POP3 account emails (unable to search email content and contacts) , using:
Gmail 6.0
IOS 15
Iphone 13 PRO

Back story:
I was moving the domain to another cpanel host, downloaded all emails from several accounts to Mozilla Thunderbird, converted to MBOX and imported back to the domain on new host. Added those email accounts on my existing gmail as alias POP3 accounts.
Search is working fine on Chrome desktop, but not on iphone.

Do you have a suggestion of what other iphone email client app to use for pop3/imap accounts that can search trough imported emails and contacts?

Thanks
 

hunt695

Member
Oct 30, 2019
21
6
3
croatia
cPanel Access Level
Root Administrator
Hey there! You could also access webmail over the phone through a browser, as that may provide a better experience.
Thanks, yeah, but that wont work for fancy client who likes apps and notifications. The problem is I don't even have an Iphone to test various email client apps...
 

Handssler Lopez

Well-Known Member
Apr 30, 2019
90
33
18
Guatemala
cPanel Access Level
Root Administrator
As I understand you have imported all the emails to cPanel, when you look for the emails in webmail these are found correctly?

If the emails are in cPanel and they can be viewed and found through WebMail and other applications like Gmail, Mozilla Thunderbird, Outlook for Windows, Android, etc. but they cannot see seen or found only on iPhone or Mac devices, this means that there is possibly an error in the directories to which you have imported the emails.

Try performing a permissions repair
WHM / Home / Email / Repair Mailbox Permissions

likewise this error is only with 1 single user or are there several users?

*** Important - If you are consulting the email accounts as aliases through Gmail you will have this error in non-compatible applications, the consultation of aliases from other domains, accounts external to gmail, is made to be consulted in your webmail.

In iPhone, Mac, Outlook and similar applications if the mail you are consulting is in cPanel webmail it will work great without errors, but if you are consulting aliases through Gmail in applications and not directly in gmail webmail you will always have errors since each server works differently in many cases there is a conflict of permissions.
 
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hunt695

Member
Oct 30, 2019
21
6
3
croatia
cPanel Access Level
Root Administrator
As I understand you have imported all the emails to cPanel, when you look for the emails in webmail these are found correctly?
Correct

likewise this error is only with 1 single user or are there several users?
I've done the migration for single user, no other users were present

I really love how detailed you are, really man, thank you.
Well, I'll check it out once more, try to find a solution and post the results here for all poor souls that run into such problem.