Godaddy blocking Cron Daemon alert email

[sbradbury]

Just setup and moved a bunch of sites to a godaddy virtual dedicated running WHM/cpanel. One of our alerts is getting blocked by their spam filter because there's an ip address in the content of the email that's on an RBL, 208.82.118.100.

I would like to get this alert, godaddy is refusing any kind of help even though they're reselling the cpanel service to me. Is there anything I can do to work around this?

Updating /scripts...
Sync Source: http://httpupdate.cpanel.net/CURRENT/scripts
Testing connection speed for httpupdate.cpanel.net (5 servers)...(using fast method).........Done
Ping:9.392 Testing connection speed to 208.74.123.21 using pureperl...(281200.00 bytes/s)...Done
Ping:11.305 Testing connection speed to 216.144.237.225 using pureperl...(281233.33 bytes/s)...Done
Ping:13.071 Testing connection speed to 208.82.118.100 using pureperl...(281233.33 bytes/s)...Done
5 usable mirrors located

Anyone thinking of hosting with godaddy, avoid them like the plague. Read the horror stories around and believe them, it really is that bad. You get what you pay for.

 

[d_t]

No comment abut GoDaddy lack of support.

The problem is why an cPanel mirror is in a RBL? We are updating servers from a spamming server?!

An workaround is to define IPs (mirrors) for httpupdate.cpanel.net in /etc/hosts

 

[sbradbury]

That's a good question... I asked cpanel support, they did not answer why 208.82.118.100 was listed on an RBL.

they did provide a work-around similar to what you suggested, defining a specific update source in the cpsources file. But even after eliminating the 208.82.118.100 address from the content of the alert, the godaddy smart-host is still refusing the message.

 

[sbradbury]

Looks like this has been a problem for a very long time...

http://forums.cpanel.net/f6/upcp-auto-generated-log-email-blocked-97057.html

 

[sbradbury]

If anyone cares this has been fixed... someone at cpanel must have worked with their ISP providing the 208.82.118.100 IP and gotten it removed from the spamhaus-zen RBL.

Whoever it was, thanks.