The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

GoDaddy cPanel gdform.php is missing 404 error

Discussion in 'E-mail Discussions' started by Water180, Jul 3, 2014.

  1. Water180

    Water180 Registered

    Joined:
    Jul 3, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Hello guys!

    I have started to use godaddy, a friend of mine started using goDaddy a few years ago so I was happy to sign up.
    He has Godaddy's control panel. When I signed up I was given cPanel. I do not know anything about it so I have no idea where things are, in the old Godaddy control panel it was very easy to use.

    But anyway, my issue is with the mailer form.

    In the old Godaddy control Panel, it was easy to get the mailer sorted!
    Tools - Form Mail - then all that I need was there.

    But I can't see anything to do with Form mailer on cPanel. No Tools section either.

    I have set up an email with Godaddy and on cPanel. I have also used the code from Godaddy to use gdform.php.

    Code:
          <form action="/gdform.php" method="post">
            <input type="hidden" name="subject" value="Form Submission" />
            <input type="text" name="FirstName" value="First Name" />
            <input type="text" name="LastName" value="Last Name" />
            <input class="email" type="text" name="email" value="Email" />
            <textarea name="comments" cols="40" rows="10">Your Message
            </textarea>
            <input type="submit" name="submit" value="submit"/>
          </form>
    This worked great with the old control panel, but now.....not so much.

    The gdform.php is missing i have no idea how to restore it also I have no way of telling it where to send form submits too.


    Oh yes, this is the 404 error.

    Not Found

    The requested URL /gdform.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



    Hope one of you guys can help me out, Godaddy could not!


    Thanks!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,455
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    If they haven't added that form to the new cPanel servers, you wouldn't have it on the system.

    You'll need to find some other sort of mail form on the Web somewhere. This isn't a cPanel issue though.
     
  3. Water180

    Water180 Registered

    Joined:
    Jul 3, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Would the html not be the same regardless of servers?
    The html form that I set up has the added
    Code:
    <form action="/gdform.php" method="post">[CODE]
    From Godaddy, I would think that cPanel was just a user UI, and would not effect the servers in anyway? Or does it?
    
    My issue is that gdform.php is missing, I can see no way to restore it, or edit it in cPanel. 
    
    In the old Godaddy panel it was under the tools section.
    
    [COLOR="silver"][SIZE=1]- - - Updated - - -[/SIZE][/COLOR]
    
    oops sorry guys,
    
    [CODE]<form action="/gdform.php" method="post">

    forgot the /
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,455
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Doesn't matter. The file was apparently a part of the file system on GoDaddy's old panel. Using the code that called it there, here on your new account, won't work, the file is not located at / it seems.

    I think GoDaddy support certainly could help you to understand this easy enough. You might even ask them if they'd mind moving that old script from another server, to your current setup and see what they have to say about it.

    GL!
     
  5. Water180

    Water180 Registered

    Joined:
    Jul 3, 2014
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    OK Thanks Intopro, I will give them another call now, see if I can get this sorted out.
     
Loading...

Share This Page