Godaddy DNS ipaddress not resolving

micahmorgan1

Registered
Jun 29, 2015
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0
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Baton Rouge LA
cPanel Access Level
Root Administrator
I have set up a VPS on godaddy with cpanel and it has been working fine when I initially had the nameservers from the registrar pointing to WHM. My IT guy though wanted to use godaddy's dns servers, so he changed the nameservers back to godaddy. I updated the A file to point to the correct ip address from the registrar, and it appears to have propogated, but the website is not being served up. Do I need to change some DNS settings in WHM to reflect the fact that cpanel is no longer the DNS server for the domain/domains in question? I apologize for being new to this.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Do I need to change some DNS settings in WHM to reflect the fact that cpanel is no longer the DNS server for the domain/domains in question? I apologize for being new to this.
Hello :)

No, any DNS changes made on the cPanel server will have no effect on propagation if the DNS is not handled by the cPanel server. Have you ensured the domain name was pointed to the same IP address that it's assigned to in WHM?

Thank you.