GoDaddy Registrar says Cpanel not valid DNS server!?

Hi everyone,

I am trying to get Cpanel working and have installed it. I've frollowed the instructions and read the documentation, but couldnt' find an answer for this.

I sucessfully installed cpanel on ns4.hermon.net. I can log in, set up accounts, finish running the configuration wizard. I did turn on the name server.

BUT, when I go to godaddy.com to point my first domain over to ns4.hermon.net, they won't let me! I called tech support and they said that's because the cpanel server isn't correctly set up as a nameserver.

I mean.. what more can I do? Am I missing a step? I'd like to use cpanel, but if my registrar refuses to point my domains over to it, I'll have to move on to something else.

Anyone have any thoughts?

The only clue I have is this log I got when I ran the setup wizard. It happens everytime so I don't think it's a problem, but I'll paste the error below.

I did a fresh install of Cpanel on RHEL 3 AS.

nameserver config messages:

named started ok
Mar 18 20:49:07 cpanel named: named shutdown failed
Mar 18 20:49:08 cpanel named: named shutdown succeeded
Mar 18 20:49:08 cpanel named[5294]: starting BIND 9.2.4 -u named
Mar 18 20:49:08 cpanel named[5294]: using 1 CPU
Mar 18 20:49:08 cpanel named: named startup succeeded
Mar 18 20:49:09 cpanel named[5294]: loading configuration from '/etc/named.conf'
Mar 18 20:49:09 cpanel named[5294]: no IPv6 interfaces found
Mar 18 20:49:09 cpanel named[5294]: listening on IPv4 interface lo, 127.0.0.1#53
Mar 18 20:49:09 cpanel named[5294]: listening on IPv4 interface eth0, 66.186.176.231#53
Mar 18 20:49:09 cpanel named[5294]: /etc/named.conf:23: couldn't install keys for command channel 127.0.0.1#953: not found
Mar 18 20:49:09 cpanel named[5294]: /etc/named.conf:23: couldn't add command channel 127.0.0.1#953: not found
Mar 18 20:49:09 cpanel named[5294]: zone 0.in-addr.arpa/IN: loaded serial 42
Mar 18 20:49:09 cpanel named[5294]: zone 0.0.127.in-addr.arpa/IN: loaded serial 1997022700
Mar 18 20:49:09 cpanel named[5294]: zone 255.in-addr.arpa/IN: loaded serial 42
Mar 18 20:49:09 cpanel named[5294]: zone 0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa/IN: loaded serial 1997022700
Mar 18 20:49:09 cpanel named[5294]: zone localdomain/IN: loaded serial 42
Mar 18 20:49:10 cpanel named[5294]: zone localhost/IN: loaded serial 42
Mar 18 20:49:10 cpanel named[5294]: zone ns2.hermon.net/IN: loaded serial 2005031801
Mar 18 20:49:10 cpanel named[5294]: zone ns4.hermon.net/IN: loaded serial 2005031801
Mar 18 20:49:10 cpanel named[5294]: running

 

This is the error that I get when I'm in Godaddy. It happens when I try to enter it as primary also:

 

Hi! I'd like to thank you for your response. Yes, Hermon has three active DNS servers. NS3.hermon.net is a Plesk server at present which we hope to replace. NS1 and NS2 are just standard DNS servers.

I have verified that the IP is correctly assigned to ns4.hermon.net using the location you speficied. I believe I set this up during the setup wizard.

In this case, there should be no waiting time for ns4.hermon.net since it's really just an A record added to the hermon.net record which exists on NS1. Nothing was done through a registrar to add ns4. Regardless, it's been in there for over 3 days. You can ping it at ns4.hermon.net.

Thanks for your suggestions thus far! But still no go :-(

 

Haze! You saved the day! Thank you! This definately must be the problem. I will proceed immediately and add ns4 into the registrar. I wasn't aware that this was a neccisary step to get a DNS server online.

Thank you again. This should resolve the problem.

Suggestion to C-PANEL: I'd like to recommend they add a little note to people setting up DNS to make sure this step is taken care of. It will save people time!

Take care,
Alan
Hermon School District