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Google Apps and Email on the same domain?

Discussion in 'E-mail Discussion' started by Payal patel, Aug 22, 2018.

  1. Payal patel

    Payal patel Registered

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    Hi,

    Is there anyone right there who already encounter this issue?

    I have email address created on my Google Apps and also i have another email addresses who are created on our inmotion,

    after updating mx records and changing email routing from localhost to remote mail exchanging.

    after performing some mail testing i send an email from google apps to inmotion the same domain name different email account I encounter Mail delivery Delivery failure it indicate no such user,

    The response was:
    The email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at Fix bounced or rejected emails - Gmail Help p65-v6sor393292wrc.66 - gsmtp

    any helps is greatly appreciated.

    Best regards,
    Payal
     
  2. Tarak Nath

    Tarak Nath Well-Known Member

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    Which MX record you updated ? Is it Google's MX record or Inmotion's MX record ?

    Note that DNS propagation process will take maximum of 12 to 72 hours of time for fully propagating the global DNS network.

    You can verify your MX record using many online tools like MX Lookup Tool - Check your DNS MX Records online - MxToolbox
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Payal patel,

    You can't use both the cPanel server and Google Apps to host different email accounts at the same time. You'd need to either create all email accounts with Google Apps, or create all email accounts with cPanel & WHM. Ensure to set the MX records for the domain name to point to the email server you decide to use.

    Thank you.
     
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