ellardchua

Registered
Oct 4, 2010
1
0
51
Hi!

I want to add a cname into my account

mail.[mydomain].com

but I keep getting this message:
You must have the zoneedit feature to take this action. You currently only have the simplezoneedit feature

How would I do it? I do not have advance DNS zone editor in my account. Thanks

Ellard
 

JaredR.

Well-Known Member
Feb 25, 2010
1,834
24
143
Houston, TX
cPanel Access Level
Root Administrator
It sounds like you only have access to cPanel, not to the WebHost Manager, so you will need to contact your host to have the change made to the DNS zone. The host has full access to edit DNS zones using the WebHost Manager.