Google Drive Backup API Error

Operating System & Version
CentOS 7.7
cPanel & WHM Version
86.0.18

NolanF

Registered
Apr 17, 2020
3
0
1
Jacksonville, FL
cPanel Access Level
Root Administrator
Greetings,

My company has provided me with a Google Drive account to set our backups too.

I get the following error when validating my settings:
Error: Validation for transport “Business Drive” failed: Could not create path directory “/business/backup/”: api_test failed at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Net/Google/Drive/Simple.pm line 72

Every step has been completed properly/accordingly.

On standby for advice.

Thanks,
Nolan F.
 

NolanF

Registered
Apr 17, 2020
3
0
1
Jacksonville, FL
cPanel Access Level
Root Administrator
This thread may be helpful especially the portions regarding IPv6 Google Backup Validation Errors
Read up and did what OP did in the last reply, but that sadly did not work.

Validation for transport “Joytel Google Drive” failed: Could not create path directory “/joytel/backup/”: api_test failed at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/Net/Google/Drive/Simple.pm line 72
^ this is my new error.

Thanks,
Nolan F.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,295
1,257
313
Houston
I'd suggest you open a ticket in that case. You can use the link in my signature for instructions on how to do so. If you do open a ticket please update here with the ticket ID so that we can detail the resolution in the thread here as well.