Google verification mail reject

atlantis21

Well-Known Member
Sep 18, 2012
49
0
6
cPanel Access Level
Root Administrator
I want add pop3 account to google mail, and when I need to verify, google cannot send me a mail.
I get this message:

Code:
Delivery to the following recipient failed permanently:

     [email protected]

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain mydomain.com by mydomain.com. [12.345.67.891].

The error that the other server returned was:
550-Verification failed for <[email protected]>
550-Called:   173.194.70.26
550-Sent:     RCPT TO:<[email protected]>
550-Response: 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-550-5.1.1 double-checking the recipient's email address for typos or
550-550-5.1.1 unnecessary spaces. Learn more at
550-550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 7si17039651eeo.139 - gsmtp
550 Sender verify failed

----- Message suppressed -----
I haven't idea what to do...
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
Seems you have "Sender Verification Callouts" ON in your Exim config:
"Use callouts to verify the existence of email senders. Exim will connect to the mail exchanger for a given address to verify it exists before accepting mail from it."
Obviously there is no mailbox "[email protected]" so ""Sender Verification Callout" fails.
 

quietFinn

Well-Known Member
Feb 4, 2006
1,222
87
178
Finland
cPanel Access Level
Root Administrator
So, I need to set "Sender Verification Callouts" to OFF?
Or can I add exeption only for google mail?
It's recommended to have it OFF.
I don't know if you can add an exception.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

Yes, try turning "Sender Verification Callouts" off and let us know if that resolves the issue.

Thank you.