Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Google verification mail reject

Discussion in 'E-mail Discussion' started by atlantis21, Sep 30, 2013.

  1. atlantis21

    atlantis21 Well-Known Member

    Joined:
    Sep 18, 2012
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    I want add pop3 account to google mail, and when I need to verify, google cannot send me a mail.
    I get this message:

    Code:
    Delivery to the following recipient failed permanently:
    
         office@mydomain.com
    
    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the server for the recipient domain mydomain.com by mydomain.com. [12.345.67.891].
    
    The error that the other server returned was:
    550-Verification failed for <send-as-noreply@google.com>
    550-Called:   173.194.70.26
    550-Sent:     RCPT TO:<send-as-noreply@google.com>
    550-Response: 550-5.1.1 The email account that you tried to reach does not exist. Please try
    550-550-5.1.1 double-checking the recipient's email address for typos or
    550-550-5.1.1 unnecessary spaces. Learn more at
    550-550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 7si17039651eeo.139 - gsmtp
    550 Sender verify failed
    
    ----- Message suppressed -----
    I haven't idea what to do...
     
  2. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    Seems you have "Sender Verification Callouts" ON in your Exim config:
    "Use callouts to verify the existence of email senders. Exim will connect to the mail exchanger for a given address to verify it exists before accepting mail from it."
    Obviously there is no mailbox "send-as-noreply@google.com" so ""Sender Verification Callout" fails.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. atlantis21

    atlantis21 Well-Known Member

    Joined:
    Sep 18, 2012
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    So, I need to set "Sender Verification Callouts" to OFF?
    Or can I add exeption only for google mail?
     
  4. quietFinn

    quietFinn Well-Known Member

    Joined:
    Feb 4, 2006
    Messages:
    998
    Likes Received:
    11
    Trophy Points:
    168
    Location:
    Finland
    cPanel Access Level:
    Root Administrator
    It's recommended to have it OFF.
    I don't know if you can add an exception.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,423
    Likes Received:
    1,957
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Yes, try turning "Sender Verification Callouts" off and let us know if that resolves the issue.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. atlantis21

    atlantis21 Well-Known Member

    Joined:
    Sep 18, 2012
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Sender Verification is ON
    Sender Verification Callouts is OFF

    I will try and inform you.
     
  7. atlantis21

    atlantis21 Well-Known Member

    Joined:
    Sep 18, 2012
    Messages:
    49
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Works! Thanx :)
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice