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Graceful Server Reboot

Discussion in 'General Discussion' started by Nirjonadda, Sep 20, 2017.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    Graceful Server Reboot are need 2 time for site online after the CENTOS 7.4 update. I do Graceful Server Reboot and WHM back to online but site are not get online then I do one more Graceful Server Reboot then site are back to online. Please let me know about this issue?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you provide more information about what happens when your websites are not responding? Is it only the Apache service, or are all services (e.g. SSH, FTP, Exim) failing? What version of cPanel is installed on this system?

    Thank you.
     
  3. Nirjonadda

    Nirjonadda Well-Known Member

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    cPanel v66.0.23, Only site are not loading but Service Status showing all service are UP (httpd)
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Do you notice any output to /usr/local/apache/logs/error_log when the websites fail to load?

    Thank you.
     
  5. Nirjonadda

    Nirjonadda Well-Known Member

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    I have found this log, site back to online after 2nd Graceful Server Reboot.

    Code:
    [Wed Sep 20 20:01:38.799038 2017] [proxy_fcgi:error] [pid 16838:tid 139727396148992] [client 150.242.106.2:63101] AH01067: Failed to read FastCGI header, referer:
    [Wed Sep 20 20:01:43.139745 2017] [core:warn] [pid 1592:tid 139754730596480] AH00045: child process 16838 still did not exit, sending a SIGTERM
    [Wed Sep 20 20:01:45.141970 2017] [core:warn] [pid 1592:tid 139754730596480] AH00045: child process 16838 still did not exit, sending a SIGTERM
    [Wed Sep 20 20:01:47.144144 2017] [core:warn] [pid 1592:tid 139754730596480] AH00045: child process 16838 still did not exit, sending a SIGTERM
    [Wed Sep 20 20:01:49.146287 2017] [core:error] [pid 1592:tid 139754730596480] AH00046: child process 16838 still did not exit, sending a SIGKILL
    [Wed Sep 20 20:01:50.165552 2017] [mpm_event:notice] [pid 1592:tid 139754730596480] AH00491: caught SIGTERM, shutting down
    [Wed Sep 20 14:02:37.208484 2017] [:notice] [pid 1532:tid 140305432782976] ModSecurity for Apache/2.9.2 (http://www.modsecurity.org/) configured.
    [Wed Sep 20 14:02:37.208651 2017] [:notice] [pid 1532:tid 140305432782976] ModSecurity: APR compiled version="1.5.2"; loaded version="1.5.2"
    [Wed Sep 20 14:02:37.208664 2017] [:notice] [pid 1532:tid 140305432782976] ModSecurity: PCRE compiled version="8.32 "; loaded version="8.32 2012-11-30"
    [Wed Sep 20 14:02:37.208669 2017] [:notice] [pid 1532:tid 140305432782976] ModSecurity: LUA compiled version="Lua 5.1"
    [Wed Sep 20 14:02:37.208673 2017] [:notice] [pid 1532:tid 140305432782976] ModSecurity: LIBXML compiled version="2.9.1"
    [Wed Sep 20 14:02:37.208677 2017] [:notice] [pid 1532:tid 140305432782976] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On.
    [Wed Sep 20 14:02:37.210134 2017] [suexec:notice] [pid 1532:tid 140305432782976] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
    [Wed Sep 20 14:02:37.292599 2017] [http2:info] [pid 1641:tid 140305432782976] AH03090: mod_http2 (v1.10.10, feats=CHPRIO+SHA256+INVHD+DWINS, nghttp2 1.20.0), initializing...
    This log found after site back to online.

    Code:
    [Wed Sep 20 14:07:06.130145 2017] [:notice] [pid 1531:tid 140624743958656] ModSecurity for Apache/2.9.2 (http://www.modsecurity.org/) configured.
    [Wed Sep 20 14:07:06.131501 2017] [:notice] [pid 1531:tid 140624743958656] ModSecurity: APR compiled version="1.5.2"; loaded version="1.5.2"
    [Wed Sep 20 14:07:06.131523 2017] [:notice] [pid 1531:tid 140624743958656] ModSecurity: PCRE compiled version="8.32 "; loaded version="8.32 2012-11-30"
    [Wed Sep 20 14:07:06.131529 2017] [:notice] [pid 1531:tid 140624743958656] ModSecurity: LUA compiled version="Lua 5.1"
    [Wed Sep 20 14:07:06.131533 2017] [:notice] [pid 1531:tid 140624743958656] ModSecurity: LIBXML compiled version="2.9.1"
    [Wed Sep 20 14:07:06.131537 2017] [:notice] [pid 1531:tid 140624743958656] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On.
    [Wed Sep 20 14:07:06.140519 2017] [suexec:notice] [pid 1531:tid 140624743958656] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
    [Wed Sep 20 14:07:06.242242 2017] [http2:info] [pid 1639:tid 140624743958656] AH03090: mod_http2 (v1.10.10, feats=CHPRIO+SHA256+INVHD+DWINS, nghttp2 1.20.0), initializing...
    [Wed Sep 20 14:07:09.593896 2017] [mpm_event:notice] [pid 1639:tid 140624743958656] AH00489: Apache/2.4.27 (cPanel) OpenSSL/1.0.2k mod_bwlimited/1.4 configured -- resuming normal operations
    [Wed Sep 20 14:07:09.593976 2017] [core:notice] [pid 1639:tid 140624743958656] AH00094: Command line: '/usr/sbin/httpd'
    
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
  7. Nirjonadda

    Nirjonadda Well-Known Member

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    Support Request ID is: 8883089
     
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