Greylisting enabled but reports empty - looks like doesn't work

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,999
1,734
363
cPanel Access Level
Root Administrator
Hey there! According to our documentation at Greylisting | cPanel & WHM Documentation

"Greylisting purges records from this report every 60 minutes."

However, I'm also not seeing this page updating in real-time how I would expect either. I'm going to do a bit more research on this, but it will likely be tomorrow before I get more details on the inner workings of this page.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,999
1,734
363
cPanel Access Level
Root Administrator
I configured a server with Greylisting enabled, and as soon as I send a message to that system the mail shows up instantly in the Reports section of WHM >> Greylisting. If this isn't happening on your machine it might be best to submit a ticket to our team so we can check this directly on our side.