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Greylisting Interface Differences

Discussion in 'E-mail Discussions' started by ramorse, Oct 15, 2015.

  1. ramorse

    ramorse Well-Known Member

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    I have Greylisting enabled on a couple servers. The servers have the same Cpanel build/versions (11.50.2). After watching the video at this blog post: Greylisting | cPanel Conference Session | cPanel Blog I reviewed the Greylisting settings on both servers as there were things mentioned in the video I wasn't aware of.

    One server has the Common Mail Providers tab. But the other server doesn't. Was wondering why that might be and how I can get the one server to have that tab available.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    The new features are available in cPanel version 11.52. Browse to "WHM >> Update Preferences" and switch to the "Release" build tier if you want to update to this version.

    Thank you.
     
  3. ramorse

    ramorse Well-Known Member

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    Hm. Both servers have the same version of Cpanel and both servers are set to the Release version in Update Preferences.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    You can run the following command to force an update of cPanel:

    Code:
    /scripts/upcp --force
    Automatic updates to new major versions of cPanel are staggered over a four-day period.

    Thank you.
     
  5. ramorse

    ramorse Well-Known Member

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    OK. Thanks. It's just curious that both servers are at 11.50.2. So one server has the new feature without the 11.52 version and one does not.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Are you sure both servers are running cPanel version 11.52? You can verify this via the following command:

    Code:
    cat /usr/local/cpanel/version
    The "Common Mail Providers" tab was only introduced in cPanel version 11.52:

    11.52 Release Notes - Documentation - cPanel Documentation

    Thank you.
     
  7. ramorse

    ramorse Well-Known Member

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    Ah. OK. I had been going off the version showing at the top of WHM. But apparently I needed to log out and log back in to show the current version. Running the command on both servers cleared up the discrepancy. Thanks.
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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