Greylisting Interface Differences

ramorse

Well-Known Member
Sep 6, 2003
256
5
168
cPanel Access Level
Root Administrator
I have Greylisting enabled on a couple servers. The servers have the same Cpanel build/versions (11.50.2). After watching the video at this blog post: Greylisting | cPanel Conference Session | cPanel Blog I reviewed the Greylisting settings on both servers as there were things mentioned in the video I wasn't aware of.

One server has the Common Mail Providers tab. But the other server doesn't. Was wondering why that might be and how I can get the one server to have that tab available.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

The new features are available in cPanel version 11.52. Browse to "WHM >> Update Preferences" and switch to the "Release" build tier if you want to update to this version.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
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You can run the following command to force an update of cPanel:

Code:
/scripts/upcp --force
Automatic updates to new major versions of cPanel are staggered over a four-day period.

Thank you.
 

ramorse

Well-Known Member
Sep 6, 2003
256
5
168
cPanel Access Level
Root Administrator
OK. Thanks. It's just curious that both servers are at 11.50.2. So one server has the new feature without the 11.52 version and one does not.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
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Are you sure both servers are running cPanel version 11.52? You can verify this via the following command:

Code:
cat /usr/local/cpanel/version
The "Common Mail Providers" tab was only introduced in cPanel version 11.52:

11.52 Release Notes - Documentation - cPanel Documentation

Thank you.
 

ramorse

Well-Known Member
Sep 6, 2003
256
5
168
cPanel Access Level
Root Administrator
Ah. OK. I had been going off the version showing at the top of WHM. But apparently I needed to log out and log back in to show the current version. Running the command on both servers cleared up the discrepancy. Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,226
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I am happy to see the issue is now resolved. Thank you for updating us with the outcome.