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Greylisting Problems :: Untrusted Outlook.com Ranges

Discussion in 'E-mail Discussions' started by brt, Sep 29, 2015.

  1. brt

    brt Well-Known Member

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    Today I had client calls with issues from Outlook.com hosted email. The biggest problem is that retries are coming from different IPs each time their queue runs, so nothing is getting through.

    Ranges from today were limited to 4 that aren't currently in the trusted list:

    65.55.169.*
    157.56.110.*
    157.56.111.*
    207.46.100.*

    I have run the cPanel update script for trusted hosts, and these are still missed. Please update the list(s) accordingly.
     
    #1 brt, Sep 29, 2015
    Last edited: Sep 29, 2015
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    I've relayed this request to the appropriate person in development and will update this thread with more information as it becomes available. In the meantime, you can always add IP addresses via the "Trusted Hosts" tab in "WHM Home » Email » Greylisting".

    Thank you.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    To update, I see these IP addresses are included in the updated list that's obtained from http://httpupdate.cpanel.net/common_mail_providers/common_mail_provider_ips.json. I downloaded the file to confirm this:

    Code:
    [~]# grep 65.55.169 common_mail_provider_ips.json
      "65.55.169.0/24",
      "65.55.169.0/24",
    [~]# grep 157.56.110 common_mail_provider_ips.json
      "157.56.110.0/24",
      "157.56.110.0/23",
    [~]# grep 157.56.111 common_mail_provider_ips.json
      "157.56.111.0/24",
    [~]# grep 207.46.100 common_mail_provider_ips.json
      "207.46.100.0/24",
      "207.46.100.0/24",
    Thank you.
     
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